plinden47
asked on
How do I "commit" a software upgrade on a clariion ax100 using Navisphere express
I have upgraded my Flare O/S but now cannot take a snapshot until i commit the upgrade. There appears to be no function in Navisphere Express which will do this.
SOLUTION
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What version of FLARE is the AX100 running?
ASKER
The latest version 02.19.100.5.048
Did the installation complete 100% successfully?
ASKER
Yes, Last Installation Status states that the opperation is completed and completed succesfully.
What's the exact error message?
ASKER
Error message is as follows:
Unable to prepare snapshot. Unable to create snapshot resources. SP B: An installed software package must be committed before this command can be accepted (0x40008044), SP A: An installed software package must be committed before this command can be accepted (0x40008044)
Thanks Peter
Unable to prepare snapshot. Unable to create snapshot resources. SP B: An installed software package must be committed before this command can be accepted (0x40008044), SP A: An installed software package must be committed before this command can be accepted (0x40008044)
Thanks Peter
ASKER
Having further thoughts on this, it would seem logical that as Nav Express cannot commit the software it must be an automated process. So I will reboot the san tonite and if that doesnot fix it I will re-install to flare upgrade on the weekend.
Peter
Peter
The FLARE should have been committed as part of the upgrade process - for some reason that seems to have failed. There is a navicli command to commit the FLARE, or you use full Navisphere - there doesn't appear to be an option from Navisphere Express to do this. A reboot or re-install is unlikely to resolve the issue. I's recommend logging a call with EMC support. In the meantime, I'm doing some more research.
ASKER
Hi Meyeresd,
I will try the reboot/re-install anyway - nothing to loose. I did look at navicli & naviseccli but apparently that only works if you have the full Navisphere installed - the commands I tried were responded as not being supported.
If you find anything I would greatly appreciate it.
Thanks
Peter
I will try the reboot/re-install anyway - nothing to loose. I did look at navicli & naviseccli but apparently that only works if you have the full Navisphere installed - the commands I tried were responded as not being supported.
If you find anything I would greatly appreciate it.
Thanks
Peter
try:
navicli -h <IP address> ndu -list
You'll get something like this:
Name of the software package: name
Revision of the software package: n.nn
Commit Required: yes or no or already committed
Revert Possible: yes or no
Active State: yes or no
Is installation complete yes or no or not applicable.
Is this System Software: yes or no
Could you post the results?
Also - you could try:
navicli -h <IP address SPA> ndu -commit <name from above>
navicli -h <IP address> ndu -list
You'll get something like this:
Name of the software package: name
Revision of the software package: n.nn
Commit Required: yes or no or already committed
Revert Possible: yes or no
Active State: yes or no
Is installation complete yes or no or not applicable.
Is this System Software: yes or no
Could you post the results?
Also - you could try:
navicli -h <IP address SPA> ndu -commit <name from above>
ASKER
Hi meyersd,
On my AX100, apparently, I need to install Navisphere Manager Enabler (which I don't have) in order to use navicli. I am trying to find out where I can get this.
On my AX100, apparently, I need to install Navisphere Manager Enabler (which I don't have) in order to use navicli. I am trying to find out where I can get this.
You shouldn't need it for release 19...
ASKER
tried navicli -h <IP address> ndu -list :
Result:
Error: NDU command failed
command not supported
This command is not supported on this subsystem type.
Result:
Error: NDU command failed
command not supported
This command is not supported on this subsystem type.
Damn!
ASKER
Well, believe it or not, I rebooted the san and now the snapshot look like it is running!
Will let you know how it goes.
Thanks
Peter
Will let you know how it goes.
Thanks
Peter
Hmmmmm.....
You gotta love computers, don't you? :-)
ASKER CERTIFIED SOLUTION
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No worries! navicli should now work now that you're at (committed) FLARE 19 - at least, that's what the PowerLink knowledgebase says...
You're correct that the software should be automatically committed - I found a KB article that says that there are some circumstances where the storage processor reboots can fail due to a pending firmware upgrade on a Link Control Card (occurs automatically as part of the FLARE upgrade) - perhaps that's what's happened in your case.
And thanks for the points!
You're correct that the software should be automatically committed - I found a KB article that says that there are some circumstances where the storage processor reboots can fail due to a pending firmware upgrade on a Link Control Card (occurs automatically as part of the FLARE upgrade) - perhaps that's what's happened in your case.
And thanks for the points!
ASKER
Navispere Express tells me that the software is sucessfully installed. The san is running ok but when I try to take a snapshot it tells me that I need to commit the software first.
Cheers
Peter