Jeanne061397
asked on
Windows could not start because the following file is missing
I have a friend's XP computer at home trying to clean up her files and update Windows. I was doing well until I updated the windows to IE 8 and when I went to restart the computer as they told me to, I cannot boot into windows and here is the message I get:
Windows could not start because the following file is missing or corrupt:
<Windows root>\system 32\hal.dll.
Please re-install a copy of the above file.
I cannot do anything as each time after trying to boot in safe mode, I get the same error message.
This is an IBM Thinkpad Computer running Windows XP. I do not have any CD to try to use to re-install.
Help, I really don't want to tell my friend I broke her computer.
Thanks,
Jean
Windows could not start because the following file is missing or corrupt:
<Windows root>\system 32\hal.dll.
Please re-install a copy of the above file.
I cannot do anything as each time after trying to boot in safe mode, I get the same error message.
This is an IBM Thinkpad Computer running Windows XP. I do not have any CD to try to use to re-install.
Help, I really don't want to tell my friend I broke her computer.
Thanks,
Jean
Read this article, this should solve your problem.
http://www.kellys-korner-xp.com/xp_haldll_missing.htm
hope this helps, all the best.
http://www.kellys-korner-xp.com/xp_haldll_missing.htm
hope this helps, all the best.
ASKER
I checked the sites you sent but so far nothing has worked that I can understand. It is late now so I will work with it tomorrow. Thanks for the help.
Jeanne
Jeanne
ASKER CERTIFIED SOLUTION
membership
This solution is only available to members.
To access this solution, you must be a member of Experts Exchange.
HAL is the hardware abstraction layer which is created during installation and depending on some other dlls.So
you need a Windows installation cd
and boot from cd
then press enter to install
press F8 to agree with license
press R to repair.
May this fix your problem.
Otherwise do this: connect the hard drive into another working system as slave.
copy a working hal.dll from its WINDOWS\ServicePackFiles\i 386\hal.dl l to the windows\system32\ of damaged hdd.
you need a Windows installation cd
and boot from cd
then press enter to install
press F8 to agree with license
press R to repair.
May this fix your problem.
Otherwise do this: connect the hard drive into another working system as slave.
copy a working hal.dll from its WINDOWS\ServicePackFiles\i
It's not that serious. First try this-
http://www.dll-files.com/dllindex/dll-files.shtml?hal
http://pcsupport.about.com/od/findbyerrormessage/a/missinghaldll.htm
Then you have to collect a windows cd. Try to repair install, if not possible than fresh install will solve the problem.