XP Installing/repairing

BrowserBase
BrowserBase used Ask the Experts™
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I am using the full repair option to repair an existing XP installation that has become corrupt.  I am not taking the first repair option that shows up when you first load from the CD.  The install goes fine until near the end when I get a message that reads:
An error occurred while copying file bluehill.ip_
Cannot copy file to destination directory
Click retry to retry the operation or click cancel.
Is this a security problem?  What directory can it not copy to?  Does anyone have any suggestions as to how to get around this problem?
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hello,

let me be honest: ist safest way to get back to business is a clean reinstalling. if possible use a new hdd and make a clean installation. after that, use your broken hdd as slave to get the data back.

bytesleuth

Commented:
Frequently when you get that error it is because of a scratch in the disc. You may want to try another disc, or trying installing via network if you have the capability.
Top Expert 2013

Commented:
BrowserBase--For what it is worth, I do not think bluehill.ip_  is a Windows file.  Can you find a copy already on the PC?
When you say "full repair option ", what do you mean?  A Clean Install?  A Repair Install?  "Recovery Console"?.  "Last Good Configuration"?  From what you say, I suspect Recovery Console.
Try a Repair Install  http://www.dougknox.com/xp/tips/xp_repair_install.htm
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Author

Commented:
II have tried 4 different CDs and they all produce the same error
jcimarron-- I was doing a Repair Install as described on your link.  I am trying to do the repair install because I do not have the CDs needed to recover all the products.  When I skip the bad files the system does not work properly.  I assume some virus has locked down some directory.  Unfortunately I cannot find the Bluehill.ip_ anywhere on an installed XP system.  Therefore I assume the file is some how transformed during the copy operation
Dennis JohnsonIT technician

Commented:
I think this file is related to an important driver. Does its file name remind you of anything?
Top Expert 2013

Commented:
BrowserBase--I think the name of the mystery file is bluehill.jp_ and not bluehill.ip_
That would make it a backup of a  .jpg file .
http://www.thebestcasescenario.com/forum/showthread.php?t=10040
Can you find it in your I386 folder or on the WinXP CD?
Are you still able to run SFC /SCANNOW from a command prompt?
bluehill.jp_ is looking more and more like a sign of malware on the PC to me and you should consider running the standard antivirus and antispyware programs followed by HiJackThis.
Post back if you need help doing this.
Dennis JohnsonIT technician

Commented:
Wow. Couldn't imagine such a tiny typo would cause so much confusion!
Now that we know the file is supposed to be a jpg image, there should be no problem ignoring it.

Author

Commented:
No, the only thing I could think of is Bluetooth but I doubt it was on the machine.  There are actually 6 files totally that exhibit this problem.  If I say skip it will stop on each one of these.  Inaddition to bluehill.ip_ there are:
sunset.ip_
waterlil.ip_
winter.ip_
beethov9.wm_
newstrys.wm_
IT technician
Commented:
Now I remember! These images are the built-in desktop wallpapers. And the wm_ files are actually wma files.
Skipping them shouldn't make any harm to your system. They will just not exist after setup completes.
Top Expert 2013
Commented:
BrowserBase--"  Inaddition to bluehill.ip_ there are"
Yes, those are the files named in http://www.thebestcasescenario.com/forum/showthread.php?t=10040
And indeed skipping them should cause no problems.

Top Expert 2013

Commented:
BrowserBase--This should mean you do not have to worry about malware.
Top Expert 2013

Commented:
angelIII--I have only minimal disagreement with points not being awarded, but I really think the solutions proposed have, at least, provided helpful information on the issue and that this thread should be archived to help inquiries in the future.
Hello again,

what is the purpose to repair the system? For me it sounds a bit as an untrustet System. If something like a Virus or Root Kit is there, you CANNOT be sure you are able to remove them all or repair everything correctly. As you kindly noted, the try fails.

My tip for your special case:
Build in a new Harddisk and make a new, clean install. AFter fully installing, install a uptodate Virusscanner. If this is done, connect your "old" harddrive as slave and check for viruses.

Alternativly you could use an linux-based iso distribution with implemented virusscanning engine to check your systems for viruses. We use http://de.wikipedia.org/wiki/Knoppicillin
(sorry, german only)
Download here: http://www.heise.de/software/download/knoppicillin_download_edition/37894

it self updates his patterns via internet before scanning starts

so, now the choice is yours, how long will you try to get your system running? try with the old system, or make a clean new install and restore a backup? (Hopefully you have one).

regards

bytessleuth
Dennis JohnsonIT technician

Commented:
Comments http:#a26449791 and http:#a26457729 should be accepted. If you read the whole discussion, you'll easily understand why.
Top Expert 2013

Commented:
I agree with CubicUser.  But I have already posted that, whether points are awarded or not, the thread should not be deleted, but rather archived, since much helpful information on the issue has been provided.
Dennis JohnsonIT technician

Commented:
Indeed. I also meant to keep the thread.

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