Lotus Notes 7.0.3 Alarm Notification Pop-ups Not Working

Olga_Bianchi
Olga_Bianchi used Ask the Experts™
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One of our users sets automatic (default alarm settings) and/or manual alarm notifications to calendar entries, but notifications are not popping up.  We reinstalled Notes but this feature is still not working.  Reinstalled like it is for any new user in our division.  Any ideas?  
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Top Expert 2007

Commented:
1) Check all Event logs for any errors

2) Make sure that there are no programs interfering ( antivirus settings etc )

I hope this helps !

Author

Commented:
No issues with 1 and 2.  We opened her mail on another PC and alarms/missed alarms all worked fine.  Could anything on her PC cause this?  We support hundreds of users and haven't heard of this problem before.
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Top Expert 2007

Commented:
I would also run Winmsd in report mode ( or export report ) on a working and non-working machine.

there are some know issues as madheeswar mentioned.

Author

Commented:
the link (above) troubleshoots a single problem, in our case - no alarms work.

sysexpert - not sure how to do that?
We needed to reinstall Notes with all new settings, not just copying the settings on the PC used by the previous PC owner.  Thanks.

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