problems copying tp a pst file from outlook 2003 sp3

asebrosky
asebrosky used Ask the Experts™
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i am getting the message 'cannot copy the items. You don't have appropriate permission to perform this operation.'  when trying to drag an email into the pst file. THis is a new PC. This action worked on the old pc and  the pst file is on an external harddrive.
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Hello,

you can make a copy of your pst file and use scanpst to check for errors.  Another point could be that the pst folder was encrypted with a password.

Thank you for your response. In the meantime, I found that the ability to save email to a pst file had been rescinded.

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