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Thank you and I was pleased to assist. ... Thinkpads_User
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Thank you and I was pleased to assist. ... Thinkpads_User

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OK,<br />
I just got a call from an old client. I did not set this up and I'm not an expert by far with QB<br />
She runs quickbooks on an XP machine, the DB is on a Windows 2003 shared drive<br />
1. She updated her quickbooks on her machine, after update she could not open db and the message was for her to update her shared db or that her db was a diff. rev.<br />
2. On the server she updated quickbooks on the server<br />
Now DB will not open on server or XP.<br />
<br />
Any suggestions where to start? 
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OK,
I just got a call from an old client. I did not set this up and I'm not an expert by far with QB
She runs quickbooks on an XP machine, the DB is on a Windows 2003 shared drive
1. She updated her quickbooks on her machine, after update she could not open db and the message was for her to update her shared db or that her db was a diff. rev.
2. On the server she updated quickbooks on the server
Now DB will not open on server or XP.

Any suggestions where to start? 

Troubleshooting QuickBooks

A server is a computer program or a machine that waits for requests from other machines or software (clients) and responds to them. This architecture is called the client–server model. The clients may run on the same computer or may connect to the server over a network. The purpose of a server is to share data or hardware and software resources among clients. Typical computing servers are database servers, file servers, mail servers, print servers, web servers, game servers, and application servers.

Server Software

QuickBooks is an accounting software package geared mainly toward small and medium-sized businesses and offers on-premises accounting applications as well as cloud based versions that accept business payments, manage and pay bills, and payroll functions. QuickBooks includes remote access capabilities, remote payroll assistance and outsourcing, electronic payment functions, online banking and reconciliation, mapping features through integration, improved e-mail functionality, import from Excel spreadsheets, employee time tracking options, pre-authorization of electronic funds and new Help functions.