Exchange User email Not Getting delivered to internal users

AtlantaHelper
AtlantaHelper used Ask the Experts™
on
One exchange user can send/receive email externally, but internal mail does not get delivered to internal users for this user.  I just set up the Exchange server recently.
Comment
Watch Question

Do more with

Expert Office
EXPERT OFFICE® is a registered trademark of EXPERTS EXCHANGE®
Alan HardistyCo-Owner
Top Expert 2011

Commented:
How are you checking to see if the email arrives?
Please check using Outlook Web Access to see if the mail arrives and if it does, the problem will lie on the client with Outlook.
If it does not arrive, please check your queues to see if mail is still stuck in the local delivery queue.  if it is, please see who it is destined for and if it is for your user who is not receiving the email, please repair the store that this user is in, or if you have Exchange Enterprise, just move their mailbox to a different store.
To repair Exchange - dismount the relevant store and run the following:
eseutil /p
eseutil /d
isinteg -s servername -fix -test alltests (run twice or more until you see 0 errors and 0 fixes on the last line of output).
For reference:
http://www.msexchange.org/tutorials/Exchange-ISINTEG-ESEUTIL.html 

Commented:
Which Exchange  version you have? Did you try to view your message tracking logs? Do you have any antispam installed?
My Bad...  I only had half of the users set up on Exchange, and this user was one of them.  The person(s) she was sending email to were set up on POP email in Outlook (not Exchange). So he mail was getting delivered to the Exchange Server and the POP accounts were not looking there for mail.

I will try to figure out how to close this question thread.  Thanks to all.

Do more with

Expert Office
Submit tech questions to Ask the Experts™ at any time to receive solutions, advice, and new ideas from leading industry professionals.

Start 7-Day Free Trial