Visio 2003 Internet Explorer add-on will not open .VSD files
Hey guys,
A co-worker in the office was emailed a .VSD file and needs to be able to view it. I installed the Internet Explorer add-on to view those files in I.E. however, when I attempt to open the file, there is nothing displayed, nor are there any error messages visible. I have gone into the browsers advanced settings and enabled Active content, still no luck. the machine is running Office 2003, on Windows XP - 32bit and the browser is Internet Explorer 7. I tested the file on my personal computer and it opened without error so I know the file isn't corrupt.
I've also tried saving the file to the drive, still get the same thing when trying to open.
Along with the above, I have also tried installing the 2007 Visio add-on. No luck.
Any ideas?
A co-worker in the office was emailed a .VSD file and needs to be able to view it. I installed the Internet Explorer add-on to view those files in I.E. however, when I attempt to open the file, there is nothing displayed, nor are there any error messages visible. I have gone into the browsers advanced settings and enabled Active content, still no luck. the machine is running Office 2003, on Windows XP - 32bit and the browser is Internet Explorer 7. I tested the file on my personal computer and it opened without error so I know the file isn't corrupt.
I've also tried saving the file to the drive, still get the same thing when trying to open.
Along with the above, I have also tried installing the 2007 Visio add-on. No luck.
Any ideas?
Did you disable Pop-up blocker on IE?
Is this where you got the Visio 2007 Viewer? http://office.microsoft.com/en-us/downloads/CD102071301033.aspx
It sounds to me like your colleague has one of two problems: 1) the Visio Viewer isn't registered with Windows to handle VSD files (this should have happened automatically when you installed the Viewer); or 2) the Visio file is corrupt.
You should be able to resolve #1 by using Windows Explorer: right-click on the VSD file, then select Open With/Choose Program... If the Visio Viewer isn't in the list, browse to locate it.
The best way to eliminate #2 is to have someone open the file with Visio to ensure that it wasn't corrupted en route from the sender.
Re the above download page: please note that there are two service packs and a security update that you should apply.
It sounds to me like your colleague has one of two problems: 1) the Visio Viewer isn't registered with Windows to handle VSD files (this should have happened automatically when you installed the Viewer); or 2) the Visio file is corrupt.
You should be able to resolve #1 by using Windows Explorer: right-click on the VSD file, then select Open With/Choose Program... If the Visio Viewer isn't in the list, browse to locate it.
The best way to eliminate #2 is to have someone open the file with Visio to ensure that it wasn't corrupted en route from the sender.
Re the above download page: please note that there are two service packs and a security update that you should apply.
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I don't have a machine on which to try it at my current location, but I think you want to assign VSD to the viewer itself and not to IE. It's true that the Viewer runs with IE but it seems to me the file association is with the viewer. I can test this next week if you haven't resolved the problem by Monday.
I'm glad you found an answer to your problem.
Scott
Scott