Moving Exchange Mailbox store to another disk seems to be hung

dbldiamond
dbldiamond used Ask the Experts™
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I am trying to move an 13.5GB Exchange mailbox store to different drive on the same server.  I opened Exch Sys Mg, Administrative Groups, and drilled down to the mailbox store.  I right clicked on properties, went to databases and then browsed to the director e:\program files\exchsrvr\mdbdata.  I clicked on apply.  A window popped up showing status of file copy.  This is where I'm stuck.  File copy shows 100% and the mouse pointer is an hour glass.  It's been sitting like this for over 30 minutes.  The priv1. edb file is in both the orignal and new locations.  File sizes match.  Task mgr shows mailbox store not responding.  Exchange server is running.  CPU usage jumps around from 20% to 5% to 12% etc.  Mouse responds so system does not seem to be hung.  Am I just being impatient or is something wrong.

This is happening right now.  Could use some immediate help!  Thanks!
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Commented:
I would wait some more time and see if it clears itself.  Can you see disk activity from the drive LED lights?
If it were me and would probably disable my file system Antivirus during this time too.

Author

Commented:
Hhhmmmm....good idea about disabling anti-virus.  I am working remotely so I cannot see HD lights.  I managed to get things back on the old hard drive for now.  I will reconvene on this Fri AM.  I'll keep you posted....  thanks.
Premkumar YogeswaranSr. Analyst - System Administrator

Commented:
Hi,
Disabling Antivirus is not too good..>!

This could be an issue with performance..! check the disk space in the server

and use test the exchange performance
http://technet.microsoft.com/en-us/library/aa997270(EXCHG.65).aspx
http://technet.microsoft.com/en-us/library/aa996076(EXCHG.65).aspx
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Author

Commented:
After checking mailbox statistics I determined four users with very large mail stores.  I remoted to those workstations and archived messages and cleaned out deleted items.  Yes, I have instructed the users on archiving and cleaning up deleted items, but apparently to no avail.  The current crisis has been temporarily averted.  Tonight I will let system maintenance run and compact/defrag the message store.  Then I will try to move the smaller data base with real time antivirus disabled.  If the users insist, once the message store has been successfully moved, I can import archived items.  

The odd thing about all of this is that the priv1.edb APPEARED to have been moved- IE the file showed in both the old folder and new folder and the file sizes matched.  Without being on site to observe hard drive activity lights, I have no way of knowing if the copy function was still running.

Too be continued....

Author

Commented:
A note to premglitz...thanks for your suggestions.  yes, hard drive on the boot partition is almost full.  That's what prompted me to move the message store.  Windows Small Business Server 2003 standard installation placed the message store on the boot partition.  Not necessarily an ideal setup.  Thanks for you suggestions!

Commented:
when you try to move the store again, I would defragment the target drive to create as much contiguous free space as possible.
 
 

Author

Commented:
This morning I went onsite, unplugged the NIC cable, disabled realtime antiviurs scanning, and was able to successfully move the message store files in less than 20 minutes!  Wow!  I waited over 45 minutes when I remoted in and did not disable AV scanning.  Once the message store was successfully moved, I enabled real time scanning and plugged the NIC cable back in.  All is good in my world again!  Thanks Chakko!

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