I've had some issues with this 2-year old printer & recently replaced the rollers, thinking that had something to do with paper not feeding through. (This was suggested by an expert because printers are yet another thing I know very little about).
The user is having trouble again. I tried using her printer this AM & did okay with 1 or 2 sheets of different thickness. If I try to print 10 - 20 or so of regular size paper (or the slightly thicker paper she uses for checks), the printer will make a loud clicking noise, and no paper will feed through. I check the paper stack in the tray and nothing jams. The stack isn't overloaded, so that doesn't seem to be an issue either. It just clicks and won't print.