Strange Mouse Icon on top of Desktop (dragging cursor to top)

rgutwein
rgutwein used Ask the Experts™
on
Hello,

I have a Windows XP Gateway Tablet here that is giving me trouble with the mouse.  Everytime I try to do something, the mouse goes to the top of the desktop and right clicks, it is really annoying.  There is also a strange mouse icon that appears with a bunch of red circles going around it, and then the cursor right clicks.  I ran a bunch of anti-virus scans, and also a Malwarebytes scan and everything came up fine.  I also ran sysinternals and did not see any applications that are running that are out of the ordinary (not 100% sure what I am looking for though).  I have attached a screenshot of what this icon looks like that keeps popping up.  Could someone please help identify this, and offer a solution.  Thank you in advanced!


Randy
mouse.jpg
Comment
Watch Question

Do more with

Expert Office
EXPERT OFFICE® is a registered trademark of EXPERTS EXCHANGE®
Brad Sims, CCNACyberSecurity Analyst

Commented:
What is the model number of your laptop?  

Also, you mentioned your mouse...is this an external mouse or are you referring to the touchpad?

Author

Commented:
This is a Gateway E-155C Tablet.  At the moment, I am only using the touchpad that is under the keyboard, I do not have an external mouse attached to it.  This is also running Windows XP Tablet, but I cannot find any setting that would have this mouse icon show up and take control of it.  Any ideas?
Danny ChildIT Manager

Commented:
The circles and strange icon sound like some of the accessibility features are being triggered. Check Control Panel for these.

Does it also happen in Safe Mode?  Press F8 when Windows starts up to get to this.

I'd also see if an external mouse works, and also if the touchpad can be disabled - either in bios, or Device Manager.
How to Generate Services Revenue the Easiest Way

This Tuesday! Learn key insights about modern cyber protection services & gain practical strategies to skyrocket business:

- What it takes to build a cloud service portfolio
- How to determine which services will help your unique business grow
- Various use-cases and examples

Most Valuable Expert 2011
Top Expert 2011
Commented:
Autoruns
http://live.sysinternals.com/autoruns.exe

See if you can find anything in the app above, that might be some sort of Mouse/Touchpad helper application......

Also, have you checked for any Touchpad driver updates @ the mfgr website?

Author

Commented:
Thanks for the help, but I still cannot find what process is running.  I also checked the BIOS and updated the drivers, still nothing.  I wish there was a utility that would show me this process right when it comes on.
Top Expert 2009
Commented:
1-Run process explorer.
In it ,hit options and select "verify image signatures"
Then hit view,select columns and check "verified signer"
Get a screen shot of process and attach images in a folder attachment
http://technet.microsoft.com/en-us/sysinternals/bb896653.aspx

Also hit options again and select "difference highlight duration" and set it to nine seconds

2-Run autoruns again
In Autoruns:
Hit options and check "verify code signatures" and rescan (F5 key)
Don't make any other changes...

Within Autoruns,select the file tab and select save(Ctrl+S) and save as AutoRuns Data (*.arn) -Output file is a few megs in size
Once saved then right click autoruns.arn and rename to autoruns.txt to upload

Autoruns http://technet.microsoft.com/en-us/sysinternals/bb963902.aspx
Most Valuable Expert 2011
Top Expert 2011

Commented:
Inside Process Explorer, There is a little CrossHairs at the top, on the toolbar.....

Drag it over the icon, and see if it highlights the process in the main window......

Author

Commented:
Thanks, ill give it a shot, and let you know!!1!
could you check for msconfig?
run->msconfig
Check the loaded processes?

Could you run for combofix? Google it, download it from bleeping computers.

Best regards.

Do more with

Expert Office
Submit tech questions to Ask the Experts™ at any time to receive solutions, advice, and new ideas from leading industry professionals.

Start 7-Day Free Trial