Convered physical W2000 will not logon on VMWare

mko0
mko0 used Ask the Experts™
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I have just converted my first physical W2000 to VM.
It is now starting on the VM. I also get login prompt. However when I logon windows shorty show something like "loading preferences" - then the "press ctrl+alt+delete" to logon appear again. Like this http://www.troublefixers.com/windows-logs-off-automatically-while-login/

The physical W2000 works fine and reboot/logon fine.

How can I get access to the VM and fix this - and could something else cause this?
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  1. Pro or Server?
  2. Is it part of a domain?
  3. Is the original physical machine still on on the network? Is the virtual machine on the same network?
  4. If you have full admin rights to this machine, can you get to the primary OS drive by mapping? i.e. \\SERVERNAME\C$
  5. Open Event Viewer on a healthy machine while logged on it with domain admin credentials. Connect Event Viewer to the Virtual machine. Browse through the System & Security logs. Anything obvious there?

Commented:
I have only seen this happen after a virus so far. The fix has been to edit the registry every time.
You will need to find a boot disk that has a registry editing utility, and mount the ISO from a Datastore. Once you have done that, go into Settings, and then change the delay for the BIOS screen so you can catch the boot menu. Boot to the disk, edit the registry, and viola. Windows PE would be a good start if you have the ability to get it. I also know there are some linux liveCD's that have registry editing support on them. If all else fails, BartPE.

Author

Commented:
1: W2000 server
2: no
3: Yes original still run, the VM is on a local net 192.168.1.XXX.
4. The original machine has a static IP. Is that changed in the conversion? It does not show up on the DHCP table - only the host server is found.
5. Same problem as 4. How can I find the VM IP?
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Author

Commented:
Im 99% sure it dont have virus or spyware. The physical W2000 works fine and reboot/logon fine.
Once the machine is powered up, you should see DNS & IP entries on your VMWare Web Management console for the virtual mcine, if you don't, then you could crack a copy of the original files open with VMWare Converter and see if you can modify network values from there. Then push the VMmachine files to your VM server again.
If that doesn't cut it, I woulnd't discount the registry issue -not due to a virus, but simply due to a busted registry during conversion.
Commented:
It could be a corrupted registry. I have had many P2V's that had corruption of various components.
I would delete the VM, and P2V it again. I can guarantee that if there is one key corrupted, it isn't the only one.
I would err ont he side of safety and just start from scratch, while you wtill have the physical VM.

Author

Commented:
The "Summary" in "Vmware Infrastructure Client" shows IP: 0.0.0.0
In the converter I set "VM Network", "Use DHCP", "Workgroup" (not "Windows Server domain").
Is the NIC set to bridged or NAT?

Author

Commented:
How can I check? (bridged or NAT)

Commented:
What version of the client do you have? 3 or 4?

Author

Commented:
Vmware Infrastructure Client 2.5.0 (downloaded from the ESXi 3,5 host server).

Commented:
Okay. The bridged/NAT question is if you are using VMware Workstation. Obviously, you aren't.
Now if you have DHCP enabled, you would see it in the specified scope. If it is saying 0.0.0.0, then it is not able to grab an IP address for whatever reason. Do you have the Guest in a Virtual Machine Port Group on a vSwitch attached to a NIC? I have seen people make 2 vSwitches on a host with 1 nic, and the VM was on a vSwitch that wasn't attached to the NIC. Check that under the configuration tab of the host, under networking. If you want in depth help, post a screenshot of your networking configuration.
If your networking settings are all good, then i would really suggest deleting the VM from disk, and retrying the P2V. Did you do a cold or hot P2V the first time?
Top Expert 2009

Commented:
Before you delete, upload win2k iso to your datastore, mount the iso to your VM disc drive and boot from it and try repairing the windows
http://www.windowsnetworking.com/kbase/WindowsTips/Windows2000/AdminTips/TroubleShooting/ManualvsFastRepairinWindows2000.html

Author

Commented:
P2V was done from a ShadowProtect .spf image I opened with "VMWare Converter Standalone Client".
The image was made on the source server while it was running.

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Top Expert 2009
Commented:
You should try my previous suggestion, it fixed my bluescreen problem couple times
Or you can try to convert the spf image again but this time disable all unwanted/useless services in the vmware converter, look closely you will have the option to do so
OR install update rollup on the physical win2k server http://support.microsoft.com/kb/891861 then recreate the spf image and convert to VM again using vmware converter

Commented:
I would reccomend ryder0707's solution.
Then if that doesn't work, whack the VM. Do a cold P2V the physical box. I have had fewer issues doing a cold clone.
There are a lot of potential issues when you go from an image format to a VM. A cold P2V eliminates a lot of those issues of converting. It takes the disk, and clones it to vmdk. Avoiding corruption from the .spf being moved across a network, or being on bad media, and then converting it to a vmdk.

Author

Commented:
Ok added host CD-drive for the VM and are now running Fast repair.

Author

Commented:
Problem still exists after Fast Repair.
I will now try this reinstall:
http://www.microsoft.com/windowsxp/using/helpandsupport/learnmore/tips/doug92.mspx

Author

Commented:
Reinstall stalled. Tried to reconvert. 10 minutes after I went to bed it failed... Retryed this morning and this time I changed disk controller from "perserve source" to SCSI. Also I did not X "Generate New SID".

18 GB image takes 4-5 hours on 100 mbit net ? Is that normal or are other images faster than ShadowProtect? (Acronis, Norton Ghost...)

However Im now able to logon to the converted VM :-)

Author

Commented:
Im unsure how to reward you. All of you have been great help.
dnairns solution was the closest to the right one but I guess the other solutions could have been right also. Do you think im unfair to aword points like shown on the image attached?
grade.jpg
Top Expert 2009

Commented:
You need to accept multiple answers and award points accordingly

Author

Commented:
Yes I know.

Author

Commented:
I reconverted and then it worked. However all the experts comments are valid and could have been the answer. The guest was not on the net as the DHCP client service was disable in the image source.

Commented:
Thanks for the Points mko0.  Glad your issue is resolved.

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