internet explorer on user account gets dnserror
After removing a nasty trojan, one of my user accounts will no longer bring up IE7. It works fine with the administrator account on the same machine. I see a momentary flash of a DNSERROR.
What's going on and how do I solve this problem?
What's going on and how do I solve this problem?
Another thing you can try too since it works with the local administrator account, is to just reboot and move her old profile folder to another location, then let Windows recreate her profile.
If it works after this, then copy over her desktop. favorites, etc from the old profile folder to the new one.
If it works after this, then copy over her desktop. favorites, etc from the old profile folder to the new one.
ASKER
how do i move her profile?
I'd first go with just reinstalling Internet Explorer 7
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ASKER
malwarebytes and counterspy both found trojans and presumably removed them, but to no avail. IE7 refuses to connect (DNS errors).
ASKER
Will next try reinstalling IE7.
ASKER
Reinstalling IE did not solve the problem, but replacing the profile worked just fine. Thanks.
First of all why don't you upgrade to IE8.
Otherwise, seems like some other may exists, scan the system with Malwarebyte http://www.malwarebytes.org/mbam.php and for Spyware run a deep scan of 15 day free trial of CounterSpy http://www.sunbeltsoftware.com/Home-Home-Office/Anti-Spyware/
Regards,
Faraz H. Khan