I need to recover a deleted folder from a mailbox. The retention time has expired, and the user mailbox is over ten GBs.
Because the retention time has expired, I cannot simply "undelete" it or "recover" it from within the client or OWA.
Also, it's been suggested that I use a recovery group to mount a backup database from when the file existed and then use exmerge to pull the desired data (converting it to a pst); however, exmerge has a two GB size limit and my user's mailbox is over ten GBs.
We are using MS Exchange 2003 (version 6.5.7638.1) on Windows Server 2003 Enterprise Edition SP2, in a cluster (active/passive) environment.
we use Symantec's Backup Exec 12.5 for Windows Servers. The "Backup Exec Granular Recovery Technology" had not been enabled for the Exchange backup jobs.
Any and all suggestions are welcome.