nVidia Bios update gone wrong on Dell Inspiron 8600

Jon_007
Jon_007 used Ask the Experts™
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I have recently reformatted my Dell inspiron 8600 laptop and all went well until I tried to install a Bios update for the nVidia GeForce FX Go5200. The machine just hung and after about 20 min I had no choice but to hold down the master on/off button until power was off. Now when I turn on it shows no display but the power light  are on. I have tried to connect a screen via VGA but still the same. Please help
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Author

Commented:
Just to note I downloaded the drivers etc from Dells own website using the service tag provided
Most Valuable Expert 2013

Commented:
Why did you need to flash the GPU controller?
A03 or A05 version?
 
Did anything appear on the screen during the attempt at updating?

The last BIOS "update" that Dell has for that card is Sept. 2004. Are you sure that is the correct card? I know you went off your tag, but if it were me I would start by trying the latest from nVidia themselves.

I take it you are not making it to the OS splashscreen at all?


 if that does not work, try updating the bios with the other video cards mentioned on Dell update sight for your model. It won't hurt if you are out of options and you can always go back to the nVidia one that got you in trouble. Could be that you flashed it with the incorrect update.
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Author

Commented:
I downloaded a list of drivers included was this bios update for the GPU which was A03 (Download#:R83592)
All went well until I tried installing this. It started off in the usual format and a time bar just kept going across the screen over and over again.

Author

Commented:
Thanks, I looked in the original configuration from the factory and it seems to be the correct card.
You are correct I am not seeing anything now not the splashscreen or the Bios screen nothing is being displayed now.
How do I flash it now as I dont have a floppy drive built in and the bios isnt visable?

Most Valuable Expert 2013

Commented:
The only likely way will be to make a bootable CD on another machine with a batch file to install the image - then set the 8600 to boot from the CD - if the card remembers how to update ...

Author

Commented:
I cant access the bios to enable it to boot from the CD, I also havent got a clue how to create a batch file to install the image. I have tried burning the application as a n image but it didnt work either.
Most Valuable Expert 2013

Commented:
You'll have to guess the boot order settings but hitting f12 when the laptop boots will push it into listing the boot order devices - we know HDD will be #1 so likely #2 will be CD so
Power on
F12
Down Arrow
Enter
should mean the CD is the first boot device
Unfortunately this is a one time only boot order change so you'll need to do it each time
If you've a bootable CD you can test this first to make sure the laptop takes longer over the CD if you change the boot order - if you don't hit any other keys it will eventually boot to HDD anyway.
 
Next is building a bootable CD with the firmware for the video card on
 
It's gone midnight here so I'm going to leave that for someone to help with - otherwise back later in the weekend.
 
Worst scenario is you need to replace the graphics card in the laptop.  It's modular so you could swap it out
http://support.dell.com/support/edocs/systems/ins8500/en/8500/sm/video.htm 

Author

Commented:
Thanks midnight here also will try in morning and keep you all posted thanks.

Author

Commented:
I have created a bootable floppy successfully but cant now set the laptop to boot from the floppy as i cant see the screen and the usb floppy drive isnt lit up
If it started to flash the video cards bios and was interupted or failed during the flash the card may be toast. Try reseting bios defaults and nvram by removing the ac adapter and battery then press and hold the power button for a minute. Then plug the ac back in(leave the battery out) and see if the video returns.
Most Valuable Expert 2013

Commented:
Pessimistically I tend to agree with jamietoner. It may already be too late and a replacement card is the only way out.
Have you had the FDD drive set to boot previously? The Inspiron BIOS will only select detected devices that have already been set as "permitted to boot from" in the BIOS setup.
By default this is HDD/CD, internal FDD and network. So if you weren't able to boot from the external before losing video it is going to be too complex/risky to try to navigate the BIOS setup blind to set this up now.

You can create a bootable CD and add the binaries for flashing the video card using these instructions
http://www.bay-wolf.com/bootcd-bios.htm

If we can get the FDD working it would be quicker though!
 
(& because this is a separate graphics card it's the EEPROM that we're trying to flash - not the main systemboard)

Author

Commented:
doing this blindfolded burned a boot image with current bios rev for gpu
Most Valuable Expert 2013

Commented:
Good luck!

Author

Commented:
If i just purchase another similar card and install will this sort it out ???

Author

Commented:
If i just purchase another similar card and install will this sort it out ???
It should.
Most Valuable Expert 2013
Commented:
Yes - see the instructions I posted at http:Q_25099158.html#a26442522

Author

Commented:
I ended up purchasing a second hand card for £55 new £165 from dell and once fitted worked well.
Thankyou all for replys.

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