Popeye2000
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MacBookPro Unable to Print to Newly-Installed Canon D480 multi-function printer
Just installed a Canon D480 via USB cable to my new MacBookPro 13.3 running current Snow Leopard. Have been unable to print anything. Get "Printer Open Failed -9781" error message when I try to print a testpage from the print queue. Before that was getting "MCC crashed". I have downloaded the most current drivers from Canon. Have installed, uninstalled and reinstalled printer drivers repeatedly. Also see that it is set up for Unidirectional Printing and does not appear to show all available printer options. I would have thought it would be bi-directional since the D480 is also a fax and scanner. I initially installed the fax and scanner drivers also but have uninstalled them to focus on getting Print working first. The D480 successfully copies so I know it's at least somewhat functional. Help!
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I applied the one Mac security update outstanding and did the permissions repair and, voila, it printed! The Canon firmware update is only available in .exe for PC's (go figure) but I am running Parallels on the MBP so I will try to update the firmware that way. However, when I tried to print to the Canon from XP running under Parallels I could not get it to work. Previously I had printing to printers attached to networked PCs working for both the OSX side and the XP/Parallels side. Unfortunately, in the process of trying to get the Canon printer working I blew away all the network printers installed on the OSX side and now can't get one of them working again - but that's a different problem. Anything you can suggest to get the Canon printing from XP/Parallels?
I am not too sure about Parallels, but most virtualization software shares hardware with it's host O.S. Is there a setting to tell Parallels to use the locally-attached printer?
Similar issue; http://kb.parallels.com/5061
Similar issue; http://kb.parallels.com/5061
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The permissions repair did the trick to get printing working again from the Mac OSX side. It turns out there is a flaw in the Canon driver that prevents sharing the printer from the XP side under Parallels (found discussion of this on other message boards) with no planned fix. I regretfully returned the D480 and bought a Brother MFC 8480; haven't hooked it up yet but most reports say it has better multi-OS capabilities.
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