Cannot ping network printer

zolf
zolf used Ask the Experts™
on

hello there,

i have setup a canon2022 network printer. the problem i have is i cannot ping the network printer whom i have given ip 192.168.0.10.
i can ping other servers on the netowork.

cheers
zolf
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What are the IP addresses of the other printers, and of the PCs. Are they all 192.168.0.* ? How did you give the printer its address - via the front panel or via DHCP?

Check that the link light for the printer on the network switch/router is on. If it's not, try a different port on the switch.router, or a different cable.
What subnet mask and gateway settings have you given the printer - make sure that they are in the same range as your servers.

I'm assuming that your servers have IP addressing in the 192.168.0.**  range?

The gateway IP address on the printer should be the IP address of your domain controller.

Author

Commented:

hdhondt:

>>What are the IP addresses of the other printers,
this is the only network printer,i mean connected with rj45 cable

>>How did you give the printer its address - via the front panel or via DHCP?
from the add printer,i assigned it an ip address.
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Author

Commented:

dangermouse1977:

>>What subnet mask and gateway settings have you given the printer - make sure that they are in the >>same range as your servers.
can you please explain more.i have given it an ip address from its properties in add printer option

>>I'm assuming that your servers have IP addressing in the 192.168.0.**  range?
yes

>>The gateway IP address on the printer should be the IP address of your domain controller.
i dont have AD or DNS on any of my servers.the netgear router i have set as the dhcp and it assigns clinet machines ip.but this canon printer i have given it a static ip 192.168.0.10.
where do i set the gateway ip of the printer
Dr. KlahnPrincipal Software Engineer
Commented:
Download a free copy of Angry IP Scanner

http://www.angryip.org/w/Download

and see what it has to say.  AIPS will locate every device on your network that has an IP address.  If the server doesn't answer AIPS on the expected address, go looking for an address that answers, but should not exist.  If you find it, that'll be the print server sitting on a wrong address.

Author

Commented:

Please help
Try this config:  assign your printer the address 192.168.1.10 /  make your subent mask 255.255.255.0 and set your gateway at 192.168.0.1.  (all of these are set through your network config on the printer itself).  

Have you verified the port you are running through is live?  Are you getting LED lights on the printer where the network cable plugs in?

Author

Commented:

DrKlahn:

OK,i ran that software and the ip on which the printer is set shows as dead.what do i do.it was working properly till wed

Author

Commented:

>>Have you verified the port you are running through is live?  Are you getting LED lights on the printer >>where the network cable plugs in?

i connected my laptop to that cable which goes into the rj45 of the printer and it works.so there is no problem with the cable.correct??

Author

Commented:

can you please guide me how to set the printer srttings on the printer itself

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