I had just installed a new application allthough I don't think it related, but a window pops up that asks for a password for the software security device.

frenchbrochier
frenchbrochier used Ask the Experts™
on
I had just installed a new application allthough I don't think it related, but a window pops up that asks "please enter the password for the software security device."
The Application is Aptana html web editor.
The reason I don't feel that this is related to this particular application is that I have seen this message before.
Comment
Watch Question

Do more with

Expert Office
EXPERT OFFICE® is a registered trademark of EXPERTS EXCHANGE®
_

Commented:
hmmmm.... try looking in Event Viewer and see if you can spot what is causing it. It might be marked as Failed with User Cancelled as the reason.
Also try right after it happens, so it will be close to the top of the log.

Have you scanned with a couple of spy/malware programs just to see if that is the problem?
These are pretty good if you need them:

SUPERAntispyware (free for home use)
http://www.superantispyware.com/

Malwarebytes
http://www.malwarebytes.org/

Author

Commented:
I'll give that a shot spyware that is. and malware.

Author

Commented:
I'll give that a shot spyware that is. and malware.
11/26 Forrester Webinar: Savings for Enterprise

How can your organization benefit from savings just by replacing your legacy backup solutions with Acronis' #CyberProtection? Join Forrester's Joe Branca and Ryan Davis from Acronis live as they explain how you can too.

Most Valuable Expert 2011
Top Expert 2011

Commented:
Process Explorer v11.33
http://technet.microsoft.com/en-us/sysinternals/bb896653.aspx

Inside Process Explorer, There is a little CrossHairs at the top, on the toolbar.....

Drag it over the popup window, and see if it highlights the process in the main window......

Should tell you EXACTLY what app is responsible for it.....
noxchoIT Product Manager
Top Expert 2009

Commented:
It could be browser highjacker. Scan your HDDs with Malwarebytes and Avira. They will show what is there residing on the machine.
are you running any other applications when the window pops out ? like a mail checker or a web browser (mozilla) ?

Author

Commented:
Mozilla Firefox
Most Valuable Expert 2011
Top Expert 2011

Commented:
Did you find the proces with Process Explorer, for that Pop UP?
go to Firefox
Edit > Preferences > Privacy & Security > Passwords
and uncheck
"Use encryption when storing sensitive data".
I just saw this is other in FF
Tools -> Options -> Security -> Use master password

Author

Commented:
Now if I could only remember the original passwd.

Do more with

Expert Office
Submit tech questions to Ask the Experts™ at any time to receive solutions, advice, and new ideas from leading industry professionals.

Start 7-Day Free Trial