schmuck2
asked on
Abnormal Program Termination when loading
I tried to open a .docx file today and Word crashed with a white screen and an hour glass.
I had to reboot my PC to get rid of it. (task manager, close - no good).
Now when I try to open Word I get the error message below.
I tried uninstalling/reinstalling Office.
I then found this: http://support.microsoft.com/kb/322201 but I don't have Microsoft Works installed.
So I tried this: http://support.microsoft.com/kb/289506 - still no good.
I then found an article on removing the HKEY_LOCAL_MACHINE\SOFTWAR E\Microsof t\Office\W ord\Addins section from the registry.
This allowed Word to load, but removed my Acrobat 9 toolbar/buttons
I then tried uninstalling/reinstalling Acrobat 9, no good
I use doc->pdf all the time, so I need it fixed asap
Help!
thanks,
Chris
word.gif
I had to reboot my PC to get rid of it. (task manager, close - no good).
Now when I try to open Word I get the error message below.
I tried uninstalling/reinstalling Office.
I then found this: http://support.microsoft.com/kb/322201 but I don't have Microsoft Works installed.
So I tried this: http://support.microsoft.com/kb/289506 - still no good.
I then found an article on removing the HKEY_LOCAL_MACHINE\SOFTWAR
This allowed Word to load, but removed my Acrobat 9 toolbar/buttons
I then tried uninstalling/reinstalling Acrobat 9, no good
I use doc->pdf all the time, so I need it fixed asap
Help!
thanks,
Chris
word.gif
ASKER
Just tried all these - no good.
The thing is, I can get Word to load if I delete or rename the registry Addin\PDFMaker.OfficeAddin folder.
The problem appears to be with Acrobat, but as explained above I have tried uninstalling/reinstalling it.
I use doc->pdf all the time so this is not a solution.
The thing is, I can get Word to load if I delete or rename the registry Addin\PDFMaker.OfficeAddin
The problem appears to be with Acrobat, but as explained above I have tried uninstalling/reinstalling it.
I use doc->pdf all the time so this is not a solution.
There are many alternatives to Adobe for creating PDF, and many of them are free. I have found it over the time to be causing more pain than being helpful.
Try http://www.pdfsvg.com/pdfprinter/index.htm as a replacement, which will install a printer to your system and can thus be used to create pdf files from any application.
Try http://www.pdfsvg.com/pdfprinter/index.htm as a replacement, which will install a printer to your system and can thus be used to create pdf files from any application.
ASKER
I found a workaround.
If I delete the registry section Addin\PDFMaker.OfficeAddin , Word loads. I can then file->print and print to Adobe PDF.
It would be nice to get the Adobe toolbar back, but this will do for now
thanks for for suggestions....
If I delete the registry section Addin\PDFMaker.OfficeAddin
It would be nice to get the Adobe toolbar back, but this will do for now
thanks for for suggestions....
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http://wordprocessing.about.com/od/troubleshootin1/qt/safemode.htm
http://en.allexperts.com/q/Microsoft-Word-1058/Word-opening-safe-mode.htm
http://support.microsoft.com/kb/827706