I tried to open a .docx file today and Word crashed with a white screen and an hour glass.
I had to reboot my PC to get rid of it. (task manager, close - no good).
Now when I try to open Word I get the error message below.
I tried uninstalling/reinstalling Office.
I then found this: http://support.microsoft.com/kb/322201
but I don't have Microsoft Works installed.
So I tried this: http://support.microsoft.com/kb/289506
- still no good.
I then found an article on removing the HKEY_LOCAL_MACHINE\SOFTWAR
section from the registry.
This allowed Word to load, but removed my Acrobat 9 toolbar/buttons
I then tried uninstalling/reinstalling Acrobat 9, no good
I use doc->pdf all the time, so I need it fixed asap