Customer feedback with Outlook 2007.
Hi,
Customer feedback with Outlook 2007.
is there any way we can have some radio buttons and checkboxes in the body on an email sent to all Local domain users and after they do the selection and send back to me collect the reports from the mails to excel.?
Regards
Sharath
Customer feedback with Outlook 2007.
is there any way we can have some radio buttons and checkboxes in the body on an email sent to all Local domain users and after they do the selection and send back to me collect the reports from the mails to excel.?
Regards
Sharath
SOLUTION
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SOLUTION
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Refer following link and download survey.zip, follow the instructions on how-to install and customize:
http://www.outlookcode.com/article.aspx?id=63
The above should work for you,If not then check out the following 3rd party tools,
http://www.surveymonkey.com/
http://www.mapilab.com/outlook/easy_survey
http://3d2f.com/screenshot/27-538-rsvme-free-screenshot.shtml
http://www.outlookcode.com/article.aspx?id=63
The above should work for you,If not then check out the following 3rd party tools,
http://www.surveymonkey.com/
http://www.mapilab.com/outlook/easy_survey
http://3d2f.com/screenshot/27-538-rsvme-free-screenshot.shtml
You can create a survey based on a custom Outlook form (avishar's first link), but you will be better served by creating a simple web based survey and including a link to it in help desk emails.
ASKER
avishar thanks
David this would be useful for 1 or 2 question son using on periodically
I am not able to edit the oft file
David this would be useful for 1 or 2 question son using on periodically
I am not able to edit the oft file
What does an oft file have to do with a web based survey?
ASKER
Sorry, I misunderstood. I suggested using a web based template. You are going with avishar's recommendation. I will leave it to avishar then.
ASKER CERTIFIED SOLUTION
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ASKER
1.Enter the recipients in the To box and subject in the Title box.
2.Pick a question type from the Type box.
3.Type the text of the question in the Question box.
4.Click Add.
5.Repeat steps 2-4 for the remaining questions.
When i clcik add there is no change at all.
Is there any permission setting before this.?
You need to first publish the form in the "Organizational Forms Library", The how-to for this is given in the link,
"Prerequisite
To use this form, you must be able to publish it to the Organizational Forms library on the in-house Exchange Server. It cannot be used to collect data from recipients outside your organization"
"Prerequisite
To use this form, you must be able to publish it to the Organizational Forms library on the in-house Exchange Server. It cannot be used to collect data from recipients outside your organization"
ASKER
Web based template you mean a Html page and a link to the web page in the email.?
Yes, that's what I mean.
ASKER
Its a Support survey on the helpdesk service....