Why can I not access the internet with a new D-Link dir-615? My old LinkSys WRT54g works fine.

lpollis
lpollis used Ask the Experts™
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My old LinkSys WRT54g works fine.
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Commented:
Oops! My internet service is via Verizon's FIOS.
Maybe you haven't yet configured it correctly?   Alternatively, your ISP may need to know the MAC address of the router before their modem will talk to it; have you contacted the ISP?

Commented:
Did you copy the old configuration from the old router (ISP given user name and password, any special gonfiguration, Wireless configuration,..etc.
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Author

Commented:
No configuration for FIOS. No user id or password. FIOS connection is presented as an ethernet connection - plug into (originally their ActionTec router) the router and connection is established.
The ActionTec went bad after a year and I called for a replacement. When they told me it would be awhile, i complained and their tech supt person said go get another brand locally. I bought another LinkSys (WRT54G), connected it and it has worked since. I wanted to replace that unit with a D-Link DIR-615 (for 'n' speed) and the install sequence finally says that it cannot see the internet (but my local network works fine.)
I bought another LinkSys (WRT310N) yesterday and I am encountering the same problem!
I called D-Link a few weeks ago and they did not seem to understand FIOS. No help there!
So I am officially puzzled!
In order to reach the internet, your PC's need to have the gateway address set to be the LAN address of your router.  The default LAN address on your DIR-615 (if you haven't changed anything) is 192.168.0.1  Is that what you have showing as the gateway address on your PC's?

Commented:
No solution was offered.
The problem was that the new router was still dealing with the ip address / MAC / lease combination of the old unit. Once the lease was terminated (forced or by time on a dormant connection) the new router / Access Point / Gateway was negotiated successfully.

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