Cisco Catalyst 3560 48 port POE switch problems

dolphan757
dolphan757 used Ask the Experts™
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using the web interface from home I reset the smart ports for phone+desktop. Once I realized I broke everything I switched it back. Now I cant poing anything behind that switch. This switch powers all cisco IP phones and Data for one side of our office. The ports are back to how they were - "None" and they are all showing PoE, etc or whever there status is. Basicvally everything looks fine but I cant ping anything on that side of the building. I have alrteady tried reseting it with the current setting and nothing changed. Everything looks fine but there is not connectivity behind the switch. Whats happening??I have attatched two screen shots. Thanks!!
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Did you save the config? Can you just reboot the switch to revert back to the old settings? Sounds like the VLAN settings are messed up.

Author

Commented:
I dont have the config file. The switch that I have not touched on the other side of the building looks fine too. On the smartport config page all the ports are selected as "none" the options are - desktop, desktop+phone, cisco switch, cisco router, and none. when I hover my mouse overe the port on the switch that is working , the info that displays says Access VLAN: 10 DATA. On the switch that I messed up they are also setup as none but when I hover my mouse over it says: Access VLAN: 1 (default). I dont see how to make it 10 DATA like the other switch. any suggestions?
Reboot it.

Author

Commented:
The switch lost its VLAN like you said. I had to telnet in and add all of the ports back to the origional VLAN. Thanks.

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