heze54
asked on
Nokia e72+Kerio Mailserver+Dataviz Roadsync+godaddy ssl cert.
Hi,
I have a nokia e72 device with dataviz roadsync to sync my email. The software goes fine but every time asks for ssl cert. Every time I want to sync, I must choose between:
Not accept
Accept for this session
For always.
If I choose for always problems connecting. The only way is accept for this session and then, everytime the software needs to connect... asks for the cert accept.
The cert is installed and accepted... godaddy class 2 ssl cert.
What can I do?
I posted at dataviz support... no response.
Best regards
I have a nokia e72 device with dataviz roadsync to sync my email. The software goes fine but every time asks for ssl cert. Every time I want to sync, I must choose between:
Not accept
Accept for this session
For always.
If I choose for always problems connecting. The only way is accept for this session and then, everytime the software needs to connect... asks for the cert accept.
The cert is installed and accepted... godaddy class 2 ssl cert.
What can I do?
I posted at dataviz support... no response.
Best regards
ASKER CERTIFIED SOLUTION
membership
This solution is only available to members.
To access this solution, you must be a member of Experts Exchange.
ASKER
Hi,
I purchased some month ago a godaddy ssl cert which works fine at ie8 or chrome but not with my e72 device.
How can I import the cert?
I purchased some month ago a godaddy ssl cert which works fine at ie8 or chrome but not with my e72 device.
How can I import the cert?
We are currently experiencing the same issue with an E72, installed a go-daddy certificate as we were experiencing problems with outlook 2013 and outlook anywhere. Now all of our E72 have stopped working.
We have factory reset one of the phones and it still doesn't sync email. If we convert back to the self certificated certificate it works, any suggestions?
We have factory reset one of the phones and it still doesn't sync email. If we convert back to the self certificated certificate it works, any suggestions?
most of the nokias will not accept (though they will appear to) a self signed cert or a signed cert that they don't have a signing certificate for. some will also have issues with intermediate certs, but that is less usual.
the solution is to place the root cert missing from the phone onto a suitable webserver, and visit it using the web browser on the phone - it will then add it to its local store, and the issue will go away.
see this all the time with groupwise mobile/intellisync :)