Stephen_Hicks_JCS
asked on
Deactivate Adobe CS3 when the Deactivate process fails
I have Adobe CS3 on a PC that I wish to decommision and want to take Adobe CS3 off it to install on another PC. I tried to run the Deactivate process under Photohop but this failed with an error 194:1
I tried Adobe Support pages and they are less than helpful and have no reference to the error at all.
I can ping the activate.adobe.com server from the PC on which I want to deactivte Photoshop.
I tried Adobe Support pages and they are less than helpful and have no reference to the error at all.
I can ping the activate.adobe.com server from the PC on which I want to deactivte Photoshop.
ASKER CERTIFIED SOLUTION
membership
This solution is only available to members.
To access this solution, you must be a member of Experts Exchange.
This is o so true...call and wait then stand your ground. They will deactivate the software for you.
ASKER
I called Adobe support expecting delays and explaination issues but they were cool and extended my activation count on the spot!