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Stephen_Hicks_JCS

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Deactivate Adobe CS3 when the Deactivate process fails

I have Adobe CS3 on a PC that I wish to decommision and want to take Adobe CS3 off it to install on another PC. I tried to run the Deactivate process under Photohop but this failed with an error 194:1

I tried Adobe Support pages and they are less than helpful and have no reference to the error at all.

I can ping the activate.adobe.com server from the PC on which I want to deactivte Photoshop.
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David Brugge
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Amirsys

This is o so true...call and wait then stand your ground. They will deactivate the software for you.
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ASKER

I called Adobe support expecting delays and explaination issues but they were cool and extended my activation count on the spot!