Multiple Calendar appointments for the same appointment

Jerry Seinfield
Jerry Seinfield used Ask the Experts™
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Hi Experts,

A user advised that she has multiple appointments for the same appointment in MS Outlook.

BlackBerry only shows one appointment.

Calendar Subject: xxxx.  There are 4 showing for 9:00am.EST

Able to update an occurrence, but unable to update the series.

She is unsure which appointment is the correct appointment.

Thanks in advance

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Yep; happens to me all the time..  It's miscommunication between the BES and EXCHANGE servers...

Have her modify the entry on the BLACKBERRY, give it time to Sync, and then open OUTLOOK and see which ones changed.

Then delete the rest (assuming she doesn't want the rest of them...)

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