setting up a godaddy cname verification entry

William Smyth
William Smyth used Ask the Experts™
on
Hi
I need to set up a cname entry in my DNS so Godaddy can verify ownership prior to issuing an exchange UCC SSL ceritifcate.
Godaddy have provided a code 12345678 and said that they need a cname entry created on the domain DNS
Godaddy's instructions are
"1.      Access the DNS records for your domain name and create a "CNAME" (defined below) using the special code you received in your email."

I am not sure of the order of this cname entry and Godaddy are unwilling/unable to help.
Standard cname entry
NAME   TYPE    CONTENT

If godaddy's code is 12345678 and the domain is mydomain.co.uk
what should the cname entry be? I have tried several combinations and godaddy keep telling me no cname record exists - i have been leaving a resonable time for DNS replication after change.
Hope you can help
Comment
Watch Question

Do more with

Expert Office
EXPERT OFFICE® is a registered trademark of EXPERTS EXCHANGE®
Alan HardistyCo-Owner
Top Expert 2011

Commented:
Add a new CNAME record simply putting 12345678 as the Host Name and yourdomain.com as the Detail and this should setup the details that GoDaddy need to verify your domain.
Co-Owner
Top Expert 2011
Commented:
In your example, you will need the following:
Name           Type         Content
12345678    CNAME    mydomain.co.uk

Author

Commented:
should the mydomain.co.uk have a final full stop or not ? I only ask as I believe I have already tried this format
Success in ‘20 With a Profitable Pricing Strategy

Do you wonder if your IT business is truly profitable or if you should raise your prices? Learn how to calculate your overhead burden using our free interactive tool and use it to determine the right price for your IT services. Start calculating Now!

Author

Commented:
In fact the only entry I can add is

12345678    CNAME   mydomain.co.uk.

Is this correct? I just can't really afford to wait for DNS replication only to find it still doesn't work.
Alan HardistyCo-Owner
Top Expert 2011

Commented:
The full stop depends on whose control panel you use.  Some require it and some don't (helpfully).
I would go with your above line and see what happens with GoDaddy.  If you want to email your domain name - I will tell you if I can see the addition using live DNS records, then you can go back to GoDaddy and re-run the validation.
Email in my profile - click on my name for details.

Author

Commented:
Thanks to Alan for his help. The correct CANME entry  was as Alan indicated

<godaddy code word>   CNAME   <mydomain.com>

WARNING be vary cautious about the capitalisation oand lettering in the godaddy code word. Use cut and paste when creating the CNAME entry as in the font that godaddy used lower case L (lima) is indistinguishable from upper case I (indigo)

Author

Commented:
Extremely helpful. Over and beyond the call!!!

Do more with

Expert Office
Submit tech questions to Ask the Experts™ at any time to receive solutions, advice, and new ideas from leading industry professionals.

Start 7-Day Free Trial