I fix PCs for a living; this is for my customer.
Customer gets Error 0x8004060c whenever she opens Outlook 2003 and clicks Send/Receive. She has 3 emails in the Outbox.
PLEASE NOTE THIS IS OUTLOOK 2003 !!! The usual solution to this error is that the Outook (any version previous to 2003) PST file exceeded 2 GB in size and so on and so on.
There is NO such 2GB PST file size limit in Outlook 2003.
What is the solution to my customers's problem?
NOTE: I am 100% certain she has Outlook 2003 installed on Windows XP Home SP2. I am also certain that she has good internet access when she gets this error (ie the IE browser works).
Also she has called her e-mail service provider (Verizon) and they say their size limit for her account on their email server is only 5 % used SO THAT IS NOT THE PROBLEM.