troubleshooting Question

Replaced hard drive on my laptop

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camtzFlag for United States of America asked on
Operating Systems
4 Comments1 Solution380 ViewsLast Modified:
This has been a rough weekend!!!!!!.  I got the courage to upgrade both of my laptops (HP zd8000 and HP dv4000).  Both of these computers came from HP with Windows XP installed and when I got ready to install the operating system, the only disc that I could find was a recovery disc.  I had an unused disc for Windows XP so I used it on both computers and used the key that came with each computer to activate the software.

All seemed to be going okay until I noticed that I could not hear a sound so I checked the Sounds and Audio control panel and it says NO AUDIO DEVICE (on both laptops). Then I wanted to check the Power Options settings control panel and the HIBERNATION tab is missing then I went to play a clip on Windows Media Player and it could not open it so finally I went to Device Manager and here i found OTHER DEVICES Mass Storage Controller, Multimedia Audio Controller, Network Controller, PCI Modem,Video Controller, Video Controller (VGA Compatable) ALL IN YELLOW QUESTION MARKS. (on both computers)

Should I contact HP and see if they can provide the proper disc for each of these machines or should I try to download stuff from their website?  The problem is that I don't know what I need to download.  Can some brave soul help me with this? Thanks

PS. I downloaded ALL of the upgrades up to service pack 3.

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