troubleshooting Question

Replaced hard drive on my laptop

Avatar of camtz
camtzFlag for United States of America asked on
Operating Systems
4 Comments1 Solution380 ViewsLast Modified:
This has been a rough weekend!!!!!!.  I got the courage to upgrade both of my laptops (HP zd8000 and HP dv4000).  Both of these computers came from HP with Windows XP installed and when I got ready to install the operating system, the only disc that I could find was a recovery disc.  I had an unused disc for Windows XP so I used it on both computers and used the key that came with each computer to activate the software.

All seemed to be going okay until I noticed that I could not hear a sound so I checked the Sounds and Audio control panel and it says NO AUDIO DEVICE (on both laptops). Then I wanted to check the Power Options settings control panel and the HIBERNATION tab is missing then I went to play a clip on Windows Media Player and it could not open it so finally I went to Device Manager and here i found OTHER DEVICES Mass Storage Controller, Multimedia Audio Controller, Network Controller, PCI Modem,Video Controller, Video Controller (VGA Compatable) ALL IN YELLOW QUESTION MARKS. (on both computers)

Should I contact HP and see if they can provide the proper disc for each of these machines or should I try to download stuff from their website?  The problem is that I don't know what I need to download.  Can some brave soul help me with this? Thanks

PS. I downloaded ALL of the upgrades up to service pack 3.
ASKER CERTIFIED SOLUTION
cwm9

Our community of experts have been thoroughly vetted for their expertise and industry experience.

Join our community to see this answer!
Unlock 1 Answer and 4 Comments.
Start Free Trial
Learn from the best

Network and collaborate with thousands of CTOs, CISOs, and IT Pros rooting for you and your success.

Andrew Hancock - VMware vExpert
See if this solution works for you by signing up for a 7 day free trial.
Unlock 1 Answer and 4 Comments.
Try for 7 days

”The time we save is the biggest benefit of E-E to our team. What could take multiple guys 2 hours or more each to find is accessed in around 15 minutes on Experts Exchange.

-Mike Kapnisakis, Warner Bros