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admresdevFlag for Malta

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MT Collector: Failed updating entry in message tracking store

Hi. Notes is generating numerous errors like below

MT Collector: Failed updating entry in message tracking store: [inmsgid]=OFC12576C9.00580B11-ONC12576C9.00580B11-C12576C9.00580AD3 & [inrcp]= (username): The full text index of the message tracking database on the server needs to be rebuilt.

I tried the following but did not solve it...

Tried rebuilding the index of the mtstore db
Tired deleting and recreating the index
I removed mtstore db so that notes created a new one

I am trying to do a compact, updall etc... but getting Db is in use even when disabling the tracking. Though I guess the above won't solve it as even creating a new mtstore didn't !

Any help is appreciated.


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I am also now getting many errors "Error full text indexing [mailbox]: File is in use by another program"
on all users' mailboxes!
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What Domino release do you run?

The mtstore should be recreated if you
- stop the mtc task
- remove mtstore database
- restart the mtc task

Do you have an anti-spam and/or anti-virus application installed on the server?
It's 6.5

I had stopped the task. removed the Db and Notes recreated a new one but the errors came up again after re enabling message tracking.
BTW: by stopping the mtc task you mean disabling Message tracking right?
no virus scanning is enabled on that server... that's what I thought too.
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Sjef Bosman
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