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marrj
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Can't Register Host to Clariion Unit

I recently decomissioned an old server that was connected to 3 LUNs on my CX300.  My HBAs are SLA2340s and my McData switches are Sphereon 4500s.  I have accessed the web interface on both the SAN and the switches.  I have created a new storage group for the server that I have installed the cards into that i want to utilize the 3 LUNs from.  I have installed the Navisphere client and agent.  I have also done basic config on the cards through SANsurfer.  My problem is that i cannot get the PowerPath client to see the SAN, nor can I see the new host from the unit.  Any help would be greatly appreciated.  Is this something that should happen automatically or do I have to manually register the host?  If so, how would I do that.  I have also created a zone for my HBAs on both switches.  They seem to be communicating with them fine, just not the Clariion.
StorageServer Hardware

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marrj

8/22/2022 - Mon
Duncan Meyers

You may need to reboot the host.

First, open Connectivity Status on the CLARiiON - can you see your host's Fibre Channel WWNs? If you can, then you know you have end-to-end connectivity from host to array. If you can't then it's likely you've made an error in the zoning. If you can see the host in Connectivity staus - reboot the host if you can. If you can't, you can usually get PowerPath to see the storage using powermt commands and a "Rescan for new Hardware" from Windows Device Manager then a "Rescan" from Disk Manager - but it's quicker and easier just to bounce the host.
marrj

ASKER
Under Connectivity Status, I see the WWNs, but they are greyed-out and show to be registered to the old server.  I tried to deregister them and it told me that the process succeeded, but they are still there.  I looked through the powermt commands.  Which switch should I try?
marrj

ASKER
I finally got them to deregister.  I guess the second times is the charm.  Do I need to manually register them by going to New and typing in all my info, or is this supposed to happen automatically if the FC switch zoning is correct?
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James Murphy
marrj

ASKER
I think i have checked everything i can on the switches and the unit.  Do you know how to verify that the agent is working on the server?
Duncan Meyers

If you've got the zoning correct, you'll see the WWNs of the server appear in connectivity status with a blue icon to the left. You may need to reboot the server to get it to register, but it should register cleanly providing you've installed a recent-ish version of Navisphere Agent. You may need to add the following entries to c:\Program Files\EMC\Navisphere Agent\agent.config:

user system@<IP address of SPA>
user system@<IP address of SPB>

The restart the Navisphere Agent from the services applet - or reboot the server - whichever is easiest.
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Duncan Meyers

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marrj

ASKER
That's what I thought.  When I manually registered each HBA, they were greyed out.  When I depend on the agent, they don't even appear.  I have posted some screenshots over on another post if you want to take a look.
https://www.experts-exchange.com/questions/25139766/How-to-Connect-to-SAN.html
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