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Anwar Saiah
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No sound on pavilion dv6000

Hi,
need urgent help with hp pavilion dv6000 laptop running xp with sp2.
I have found all the relevant drivers on hp and installed them including conexant HD audio and modem!
The problem is that there is no sound, not on internal or external speakers!
On control panel->sound all is good, icon tray is good, volume is all the way up, when I click up and down volume on laptop I can here it beep!

I have windows xp sp2 and installed microsoft UAA and .NET 3.5 and now I am downloading xp sp3 (315MB)

any help would be really apreciated.
Microsoft Legacy OS

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Anwar Saiah

8/22/2022 - Mon
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johnb6767

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Anwar Saiah

ASKER
As soon as sp3 finishes installing I will try this out and let you know!
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Desempare

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Anwar Saiah

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OK, in DM all looks good, when I show hidden drivers I saw one device 'serial' commented out but when I un-installed it and then re-checked for new hardware all was good!

I un-installed everything that could be un-installed under audio, and restarted machine, windows re-installed it all and all looks good again, but no sound still !!!
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acl-puzz

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johnb6767

Might wanna download a copy of Knoppix, or any live CD, to see if sounds works outside of Windows..... Just to rule out an OS problem.....

Oh, and is the Windows Autio Service started, and set to automatic? start>run>services.msc>......
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rwheeler23
Anwar Saiah

ASKER
johnb6767:

Windows AS is running, What do you mean, any live cd?
I would also need to install the driver for the audio device then wouldn't I, I mean it would be a hole other issue!

Or am I wrong?
acl-puzz

this is live cd http://www.knopper.net/knoppix/index-en.html download it and just boot from it what john mean is we want to see is this an operating system specific issue or not if yours sound works in live cd that means urs hardware is correct.

live cd means it will run an OS without installing on yours hard drive
Anwar Saiah

ASKER
ok since I don't have it, I will download it and see if what happens?
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Anwar Saiah

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man it's all german and I don't know nothin' here
Anwar Saiah

ASKER
Ok somehow I managed to play a sound track with Gnome player! And it gives all the indications that all is good except that there is actually no sound, which is making me suspect the audio chip is busted, but I'm not sure yet!
johnb6767

"I would also need to install the driver for the audio device then wouldn't I, I mean it would be a hole other issue!"
If the driver is already installed, uninstalling the DEVICE just rebuilds the registry configuration, using the existing driver....
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Anwar Saiah

ASKER
Thank you everybody for your time,
I found the problem, it was an unplugged wire of sound blaster on the m.board!