Hi,
need urgent help with hp pavilion dv6000 laptop running xp with sp2.
I have found all the relevant drivers on hp and installed them including conexant HD audio and modem!
The problem is that there is no sound, not on internal or external speakers!
On control panel->sound all is good, icon tray is good, volume is all the way up, when I click up and down volume on laptop I can here it beep!
I have windows xp sp2 and installed microsoft UAA and .NET 3.5 and now I am downloading xp sp3 (315MB)
OK, in DM all looks good, when I show hidden drivers I saw one device 'serial' commented out but when I un-installed it and then re-checked for new hardware all was good!
I un-installed everything that could be un-installed under audio, and restarted machine, windows re-installed it all and all looks good again, but no sound still !!!
Windows AS is running, What do you mean, any live cd?
I would also need to install the driver for the audio device then wouldn't I, I mean it would be a hole other issue!
Or am I wrong?
acl-puzz
this is live cd http://www.knopper.net/knoppix/index-en.html download it and just boot from it what john mean is we want to see is this an operating system specific issue or not if yours sound works in live cd that means urs hardware is correct.
live cd means it will run an OS without installing on yours hard drive
Anwar Saiah
ASKER
ok since I don't have it, I will download it and see if what happens?
Ok somehow I managed to play a sound track with Gnome player! And it gives all the indications that all is good except that there is actually no sound, which is making me suspect the audio chip is busted, but I'm not sure yet!
johnb6767
"I would also need to install the driver for the audio device then wouldn't I, I mean it would be a hole other issue!"
If the driver is already installed, uninstalling the DEVICE just rebuilds the registry configuration, using the existing driver....