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IE script error when printing

Below is the error we are receiving when we attempt to print from Outlook 2003. We can print without problem from excel, word and Internet but not Outlook. We have tried the regsrv32 ole32.dll fix and while it registered successfully it did not resolve the issue.

Thanks for the help.

___________________________________

Internet Explorer Script Error
! An error has occurred in the script on this page.
Line: 14
Char: 1
Error: File name or class name not found during Automation operation
Code: 0
URL: res://ieframe.dll/preview.js
Do you want to continue running scripts on this page?
Yes or No

Jason Yousef

Hello,

Does it print or not at the end? or the error stop the whole printing?
What OS do you use? What office version do you use?

Thanks

sio2y

ASKER

Office 2003 - It does not print. We have also tried regsrv32 shdoc32.dll. We have not yet tried a reg edit but will do so soon if no solution presents itself here.

Jason Yousef

Hi,

Try this

Start -> Run -> Type "regsvr32 ole32.dll" (without quotes) -> Ok.
Reboot.

If still no joy...

Repair IE8 (IE7): http://iefaq.info/index.php?action=artikel&cat=42&id=133&artlang=en

If the problem persists Reset Internet Explorer 8 settings

Hope this helps,

Jason Yousef

Also In a console execute the following command as administrator:

regsvr32 actxprxy.dll

The above command seems to be enough, but previously i executed the
following commands:

regsvr32 ole32.dll
regsvr32 oleaut32.dll

if it didn't work for you, please tell me which IE version you're using and what version of windows and service pack you have?

Thanks

sio2y

ASKER

Thanks for the help!

we will try the two additional regsvrs

sio2y

ASKER

All the register options tried and failed. IE version- ie 8 version 20090308.140743

ASKER CERTIFIED SOLUTION

Jason Yousef

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