Link to home
Start Free TrialLog in
Avatar of wlockwood
wlockwoodFlag for United States of America

asked on

No Audio Output Device is Installed

I have a Dell Power Edge 2950 with Windows Server 2008 installed.

The server is being used to serve video files out via Windows Media Services.

In the past I was encoding the video files with a simple "Mov to wmv" program but it did not give me any capability to chose the encoding format. I have recently purchased "Digital Media Converter" upon recomendation. I did run some testing on my local machine but did not test it on the server itself. Herein lies the problem.

I can not encode video files on the server due to an error within the application.
"Cannot play back the audio stream: no audio hardware is available, or the hardware is not supported. Please confirm you are able to play this file in Windows Media Player or your audio hardware is configured properly.
You may need to contact Administrator to enable the Audio Services if those are disabled. "

Additional information: The Speaker icon in the task bar shows with a red X and gives the error or "No Audio Output Device is Installed". I have tried plugging in a simple USB headset and it gets recognized in Device Manager under the sound settings but I still can not remove the "No Audio.." on the speaker icon. All options are also greyed out when opening it.
Windows Audio IS enabled.

I'm PRAYING I don't need to get a sound card installed on the server just to run this application locally.
Avatar of nobus
Flag of Belgium image

My sound procedure checklist :
-in device manager, check if the sound card is installed, and no errors showing
-in the audio and sound applet>audio tab check if the sound card is selected
-in the volume section, check if the sound is turned up enough, and NOT muted
-in the audio and sound applet>sounds tab select the sart windows sound, and check if you can play it
-test the speakers on another PC
-check if the speakers are connected to the proper sound output (green)
Avatar of wlockwood


There is no Sound card on a Power Edge 2950 server
Avatar of nobus
Flag of Belgium image

Link to home
This solution is only available to members.
To access this solution, you must be a member of Experts Exchange.
Start Free Trial
Even with no sound card, you have an option for turning OFF that loud beep sound:  
disable the system beep!

What solved this for me (works on XP and Server 2008, as well) --