troubleshooting Question

Symantec Ghost Suite 2.5 not working with Bitlocker

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MO_ITSDFlag for United States of America asked on
Storage SoftwareWindows 7
4 Comments1 Solution1603 ViewsLast Modified:
Hello -
We are currently using Symantec Ghost Suite 2.5 to image our computers in the department. The way that we do it is boot up with a CD/DVD that was created by Ghost that is bootable. Then we pull the image off of an external hard drive that is plugged into the USB port.  Our problem is that the external drive has been encrypted with bitlocker to go. It will soon be a department policy to have all external storage devices encrypted with bitlocker so we can't undo that. Ghost doesn't recognize the drive when it is booted up.  Any ideas how to get around this? Has Symantec came out with a new version? Thanks for your help!!

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