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kerm007
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deploy acrobat reader 9 over GPO issue

Hi there
im trying to deploy acrobat reader 9 over a GPO to our compagny
i get the msi from adobe and i create my package to deploy set all the setting i want etc....

i did the gpudate /force and re log my client pc  and when i go to add new softwares and the acrobat reader 9 doesn't show up

i dod the same for notepad++ and he was listed

any idea why acrobat reader 9 doesn't show up
Active DirectoryWindows Server 2003

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Justin Owens

8/22/2022 - Mon
Justin Owens

How are you building your GPO for the Acrobat push?
kerm007

ASKER
what do you mean ?

Justin Owens

Could you dump your GPO here (screen shot with settings, for example), so we can look at how it is set up?
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James Murphy
kerm007

ASKER
yes i will
kerm007

ASKER
here the basic step and setting i have

after that i do a gpupdate /force and then on my client i do a log off log on and it should show up but it doesn't


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Justin Owens

That looks to have been done correctly.  Have you ensured that the installation files and GPOs have been replicated correctly?
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kerm007

ASKER
yes it as been replicate but how to make sure they really are ?

Thanks
Justin Owens

REPADMIN is a good tool to make sure that replication is working correctly in your AD.  Overview with links for directions and exampels can be found here:
http://technet.microsoft.com/en-us/library/cc755360(WS.10).aspx
From a command prompt on a computer that is not working, type SET LOGONSERVER  This will give you the name of the DC against which you are authenticating.  Once you have that, log into that server and make sure it looks the same as your primary DC from which you are affecting the changes to GPO.
kerm007

ASKER
what is funny is i do the same for alot of software and it was listed

but no adobe acrobat reader 9 and or 8

Thanks
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William Peck
kerm007

ASKER
the thing is weird i do the test with file zilla and it's working but when i do the same with adobe acrobat reader i can't see the software in the list

Justin Owens

Can you delete the GPO you created for installation, let that replicate and then create a new one?  Try renaming the .MSI as well...
kerm007

ASKER
yes since im doing the test in a close environement yes but i can telle you taht i already done that couple times same issue is it possible that there something on the msi that block the listing ?

Thanks
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Justin Owens

It shouldn't, because GPO doesn't read the MSI.
kerm007

ASKER
ok
it's funny cause i try also deploying the msi per computer and by activating certain extension and on the list of extension i got nothing in the drop down menu

so i can't chose a pdf



Justin Owens

I am unable to help you further.  Everything you have done and reported suggests is should work, but I cannot tell you why it isn't or how to correct it.  I can suggest an alternate PDF reader, like FoxIt, but that doesn't really address your issue so much as bypass it.  If you would like the input of other Experts, I would suggest asking a Moderator to send out a request.
Justin
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kerm007

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Justin Owens

Good to know the resolution.  I never would have even thought of looking at language settings.  I would suggest we accept http:#27924920 as the solution and give a refund.