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pre population for re activated accounts on Blackberry Server

ncomper
ncomper asked
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Last Modified: 2012-05-09
Hi

We have a couple of blackberry servers, both version 4.1 and 5 with Exchange 2003

We have had a few issues where users contacts  / notes etc failed to sync so we removed there account and re added, they now do not get any historic emails at all, only new ones from the poiint of re activation.

Is there a way i can change this, our pre population setting is default 5 days / 200 emails.

Thanks

Nick
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