I've just been onto Symatec's support about our Enterprise Vault. When trying to store or restore e-mails from vault they just hang there and do nothing.
I did a scan of the EV server and sent it to support and they came back with this:
"Hi Edd,
From the Deployment scanner i can see that the server is set to read-only backup mode still.
Registry Settings
Registry Key Value
EnableArchive *** READ ONLY ***
EnableExpire *** READ ONLY ***
EnableReplayIndex *** READ ONLY ***
EnableRestore *** READ ONLY ***
EnableFileWatch *** READ ONLY ***
EnableCrawler *** READ ONLY ***
EnablePSTMigrations *** READ ONLY ***
If the backup has completed then please reset the keys to normal mode using the Post backup script if you have one otherwise update each of the keys."
Problem is I have no idea how to setup these scripts, and the suppot guy isnt being very supportive from this point!
Could anyone give me some idea of what to do?
We use Backup Exec so will need to add post scripts to that.
You can close a Vault store partition and open a new one. This will allow you backup the old one and as long as you have the old vault store partition arvhived to tape you can now take it out of your backup since it will be read only after you close it.
If you want to make is easy, Backup Exec has an EV Backup Exec Agent.