Avatar of eddix99
eddix99
 asked on

Outlook 2007 slow uploading attachments

I am having an ongoing issue with MS outlook 2007 attachments on my SBS 2008 network. Whenever I try to attach a file (pdf,6k) it takes ages for the attachment to appear in the email. The file I am trying to attach resides on my desktop so I know that it is not an issue with our file server. About 50% of our users (winXP) are experiencing this problem, some are having to wait 25mins to attach a 10mb file. Users are on mixed computers in terms of age and hardware so I don’t think that it is an issue there. General network performance is pretty good at the moment and nothing is glaringly obvious in the SBS event log. Exchange is also working fine at the moment.

I have tried a few things such as deleting the users temp internet files in the hope that I clear out the outlook .olk folder. I have also tried turning off exchange cached mode but both attempts have so far proved fruitless.  Interestingly I created a new test user account and configured a new mail box. When I tried to attach a document under the new user account it uploaded just fine.  
I have read that I could just delete the user profile from the local machine and then start again.  While I am prepared to do this I would prefer to solve this issue without taking such drastic action.
Can anyone help?
 
OutlookMicrosoft Office

Avatar of undefined
Last Comment
eddix99

8/22/2022 - Mon
ASKER CERTIFIED SOLUTION
Reubenwelsh

THIS SOLUTION ONLY AVAILABLE TO MEMBERS.
View this solution by signing up for a free trial.
Members can start a 7-Day free trial and enjoy unlimited access to the platform.
See Pricing Options
Start Free Trial
GET A PERSONALIZED SOLUTION
Ask your own question & get feedback from real experts
Find out why thousands trust the EE community with their toughest problems.
SOLUTION
Lacretta Incorvaia

THIS SOLUTION ONLY AVAILABLE TO MEMBERS.
View this solution by signing up for a free trial.
Members can start a 7-Day free trial and enjoy unlimited access to the platform.
See Pricing Options
Start Free Trial
GET A PERSONALIZED SOLUTION
Ask your own question & get feedback from real experts
Find out why thousands trust the EE community with their toughest problems.
eddix99

ASKER
Thanks for your comments.

I have been away from work from the last few days but am in tommorow and will post my results.

Thanks for your patience.

Edward
I started with Experts Exchange in 2004 and it's been a mainstay of my professional computing life since. It helped me launch a career as a programmer / Oracle data analyst
William Peck