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troubleshooting Question

rundll32.exe clearmytracksbyprocess Error Message

Avatar of GeorgeJacobson
GeorgeJacobsonFlag for Canada asked on
Web BrowsersWindows Vista
16 Comments1 Solution3167 ViewsLast Modified:
I am getting the following error when trying to open IE8 (WindowsXP, Acer Netbook)
"Rundll > An exception occured while trying to run " C\Windows\system32\inetcpl.cpl, ClearMyTracksByProcess 8651"
Then the system slows/freezes.  Also McAfee Virus Scan does not respond.
I did reference: https://www.experts-exchange.com/OS/Microsoft_Operating_Systems/Windows/Windows_Vista/Q_24363782.html?sfQueryTermInfo=1+clearmytracksbyprocess
Spefically I try and do this:
"mikesg:Have the same problem on this machine.
Open internet options and take the check mark out of "delete browsing history on exit"  
You will notice that the rundll32.exe isn't using but 1 or 0 CPU usage, but it is using a massive amount of ram.
Also notice that when you open iexplore.exe, automatically there will be TWO instances of it.  This is because of the "Delete Browsing History" dialog is trying to open.  Just like when you open "internet options" from the toolbar, you'll see a rundll32.exe as well as a separate iexplore.exe
Unfortunately, the problem lies within IE8, for the most part.  ..."
However, when I try and disable " "Delete Browsing History"   I still get the message:
"An exception occured while trying to run " C\Windows\system32\Shell32.dll "C\Windows\SYsystem32\inetcpl.cpl, ClearMyTracksByProcess 8651" Interenet options"
When I reboot, on startup, I get these messages
"iffxsrv Module has encountered a problem and needs to close"...
Please tell Microsoft about this problem ..."Send Error Report" - "Don't Send"
"McAfee SystemGuards Service has encounterd a problem>"
>>Your computer is not fully protected.

Thx, appreciate any help!

Avatar of Ravi Agrawal
Ravi AgrawalFlag of India image

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