Avatar of mick_rouse
mick_rouse
Flag for United Kingdom of Great Britain and Northern Ireland asked on

VMware tools Reporting Incorrect usage.

We currently have a windows 2000 SP4 machine running on Vsphere version 4.0.0 which is reporting incorrect host cpu and host memory usage.

On the VSphere Client the host cpu is showing as using 1700-3000Mhz of processor usage and 1200MB of memory usage.

When you actually look at the server, it is sitting at around 1-2% of processor usage and only using around 6-700MB of memory.

Has anyone ever encountered this previously? If so what was the fix???

Regards
Microsoft Server OSVMwareCitrix

Avatar of undefined
Last Comment
mick_rouse

8/22/2022 - Mon
ryder0707

Try restarting the vmware tools service
vmwarun - Arun

When you actually look at the server, it is sitting  at around 1-2% of processor usage and only using around 6-700MB of  memory.

What exactly do you mean by this ?

mick_rouse

ASKER
What I mean is the windows server is reporting those usage statistics in task manager.

HTH
This is the best money I have ever spent. I cannot not tell you how many times these folks have saved my bacon. I learn so much from the contributors.
rwheeler23
mick_rouse

ASKER
I've attatched screen shots so you can see what i mean.

Thanks
Vsphere.JPG
Windows.JPG
vmwarun - Arun

On the Summary Tab of the Virtual Machine, what is the amount of overhead memory which is being displayed ?
mick_rouse

ASKER
It's showing the overhead is 170+
⚡ FREE TRIAL OFFER
Try out a week of full access for free.
Find out why thousands trust the EE community with their toughest problems.
vmwarun - Arun

I can see that the Physical RAM row showing 776 MB/2559 MB being used.

When you configured the VM, what was the RAM size you had provided ?
mick_rouse

ASKER
I had provided the machine with 2560Mb.
vmwarun - Arun

When the VM starts up, a vswp file equal to the size of RAM allocated to the VM is created in the same folder as that of the VM or as configured.
That being said, under the Resource Alocation Tab have you set any reservations for this VM ?
I started with Experts Exchange in 2004 and it's been a mainstay of my professional computing life since. It helped me launch a career as a programmer / Oracle data analyst
William Peck
mick_rouse

ASKER
The resource allocation is set as unlimited.
vmwarun - Arun

How many vCPUs are allocated to this machine ?
mick_rouse

ASKER
2 x 2.5ghz
⚡ FREE TRIAL OFFER
Try out a week of full access for free.
Find out why thousands trust the EE community with their toughest problems.
vmwarun - Arun

Can you try restarting the VM and check whether the Stats report correctly ?
ASKER CERTIFIED SOLUTION
mick_rouse

THIS SOLUTION ONLY AVAILABLE TO MEMBERS.
View this solution by signing up for a free trial.
Members can start a 7-Day free trial and enjoy unlimited access to the platform.
See Pricing Options
Start Free Trial
GET A PERSONALIZED SOLUTION
Ask your own question & get feedback from real experts
Find out why thousands trust the EE community with their toughest problems.
mick_rouse

ASKER
Hardware issue