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Ag4IT
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Can't log-in to Windows, Laptop Freezes at ctlrl-alt-delete or when entering password

I have a laptop with Windows XP SP3. When I turned it on this morning it started up fine, until I got to the usual blue "Welcome to Windows" screen with the message "press ctrl-alt-delete to continue."  At first, when I pressed the ctrl-alt-delete keys, the laptop just hung and the cursor changes to an hourglass.   I couldn't even press the Off button to shutdown.

I pulled out the plug and removed the battery and then put the battery back in, and restarted the laptop.  This time, the laptop recognized the ctrl-alt-delete, and I got the password entry screen.  However, when I entered my user name and password and clicked OK (or press enter), the OK button showed like it was pressed in, but nothing happened.  The hard drive light came on for a few seconds, but then nothing happened. The laptop justs hangs.

The laptop was working perfectly yesterday, and I shut it down properly when finished.  ANy suggestions?

Thanks.

Adam
Laptops NotebooksWindows XP

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ComputerBeast

8/22/2022 - Mon
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Skol2u

Sometimes windows updates causes this to happen.  Or,  if that's not the case, reboot and press F8 when starting.  You'll get to the Safe Mode choice screen.  I'd try to start windows in Safe mode first and if that does work - shut down.  Restart and then hit F8 again.  This time choose "Last Known Good Configuration".  

It windows does start up just fine, it may have just been some glitch in the system boot up process.  You can always look at the system logs to determine what happened.  The big red "X"
 is a hint that's where some of the issues are.
Let me know how this works out for you.
lauchangkwang

you can have a test for the Memory by:
http://www.memtest.org/
ComputerBeast

This can be the issue of low Virtual Memory. Make sure that the Virtual memory is not low.  
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