troubleshooting Question

New IP and router for owa and exchange. Can't reach OWA.

Avatar of Playserver
Playserver asked on
7 Comments1 Solution964 ViewsLast Modified:
I am currently running exchange 2007 with no problems form our T1.  We just had Fios installed and  we are getting rid of the T1 in favor of verizon.  I have not transferred public DNS yet to the new ip addresses because I want to make sure there will be no down time with my new setup.  
I purchased a Netgear Prosafe 338 router and hooked it directly to the verizon ONT through the ethernet connection.(the actiontec router is really bad so I bypassed it entirely).  I have internet connection on a static IP with a block of 13 addresses.  I added port forwarding rules  25, 80 and 443 to my internal exchange server from one of the extra 13 IPs.  I can reach the Netgear 338 for remote admin outside the private network (with port 8080).  I also set up a test machine with just port 80 and reach that from outside as well.(i recieve an IIS HTTP screen).  
But when I try and reach the mail server to OWA nothing.  I am not using a name yet " " beacause of the DNS not being transfer externally yet.  Just IP address.  

Here is what is odd.  Inside the private network if I type the pulbic IP adrress I can access OWA no problems.  That is if I am using the Netgear as my Gateway address for internet access.  If I change back to the T1 gateway and type the new address from verizon, no dice.  I am stumped.

Keep in mind Exchange OWA is already set up correctly and working with my 3com FIrewall and the T1.  I can use "" or an IP address internally and externally to access it.  

Side info:
I am running an ssl cert
The exchange server is still hooked up to the T1 Gateway.
I also tried every Setting with the Provided Actiontec Router with their tech support for two hours and the same results happen.
I hope I explained this as best as possible.

Our community of experts have been thoroughly vetted for their expertise and industry experience.

Join our community to see this answer!
Unlock 1 Answer and 7 Comments.
Start Free Trial
Learn from the best

Network and collaborate with thousands of CTOs, CISOs, and IT Pros rooting for you and your success.

Andrew Hancock - VMware vExpert
See if this solution works for you by signing up for a 7 day free trial.
Unlock 1 Answer and 7 Comments.
Try for 7 days

”The time we save is the biggest benefit of E-E to our team. What could take multiple guys 2 hours or more each to find is accessed in around 15 minutes on Experts Exchange.

-Mike Kapnisakis, Warner Bros