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troubleshooting Question

BlueScreen when transferring files

Avatar of CiaranDe
CiaranDeFlag for Australia asked on
Windows 7
4 Comments1 Solution945 ViewsLast Modified:
I have a new system that keeps crashing when I am trying to copy files from one hard driver to another.

Problem signature:
  Problem Event Name:      BlueScreen
  OS Version:      6.1.7600.2.0.0.256.1
  Locale ID:      3081

Additional information about the problem:
  BCCode:      3b
  BCP1:      00000000C0000005
  BCP2:      FFFFF80002CBAA87
  BCP3:      FFFFF88008B94A30
  BCP4:      0000000000000000
  OS Version:      6_1_7600
  Service Pack:      0_0
  Product:      256_1

Files that help describe the problem:
  C:\Windows\Minidump\022010-22885-01.dmp
  C:\Users\Matthew\AppData\Local\Temp\WER-39187-0.sysdata.xml

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ASKER CERTIFIED SOLUTION
Avatar of RohitBagchi
RohitBagchiFlag of Germany image

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