Avatar of Softacid
Softacid
 asked on

POP3 configuration in windows 2003 & DNS

Hello i get this dedicated unmanaged server and i installed IIS SMTP and POP3 service on it ... i added a domain name and created an POP3 user for it ..
Now the problem i have is ... i could send email and they work fine .. but i can't receive emails to that email address ...
I think it my be a DNS problem .. i run this:
tourscript.com  MX preference = 10, mail exchanger = mail.

tourscript.com  nameserver = ns1.cybercon.com
tourscript.com  nameserver = ns2.cybercon.com
ns1.cybercon.com        internet address = 216.15.129.2
ns2.cybercon.com        internet address = 216.15.129.3

and i attached the foto of DNS table maybe i forgot something there .

Any idea?

dns.jpg
Email ServersDNSWindows Server 2003

Avatar of undefined
Last Comment
Alan Hardisty

8/22/2022 - Mon
Alan Hardisty

Currently your MX record has a name, but no IP address associated with it, which will mean that you don't receive emails to the IP as no-one can find it.
Change your MX records, add an IP Address and mail should start to flow.
Your 1 MX record is:

10 mail.tourscript.com. [TTL=86400] IP=[No Glue, No A record]
 
Softacid

ASKER
Thank you for your answer alanhardisty but my experience in this field is limited...
Based on the picture above i need to add in the Mail Servers section something like:
mail.tourscript.com 740127.8.214

Something like this you tell me?
Let me know about
Softacid

ASKER
deleted the other line and added in change
Mail Servers
Sub Domain            Mail Server      Priority
mail.tourscript.com            74.127.8.214      10

still not working ..
Experts Exchange is like having an extremely knowledgeable team sitting and waiting for your call. Couldn't do my job half as well as I do without it!
James Murphy
Alan Hardisty

The MX record is not showing up at all now.
Try deleting what you have and adding:
Sub Domain     Mail Server          Priority
mail                    74.127.8.214      10
Softacid

ASKER
did it ..
we should wait for propagation?
Softacid

ASKER
if i send an email to the email address i got:

    info@tourscript.com

Technical details of permanent failure:
Google tried to deliver your message, but it was rejected by the recipient domain. We recommend contacting the other email provider for further information about the cause of this error. The error that the other server returned was: 530 530 5.7.3 Client was not authenticated (state 13).
⚡ FREE TRIAL OFFER
Try out a week of full access for free.
Find out why thousands trust the EE community with their toughest problems.
ASKER CERTIFIED SOLUTION
Alan Hardisty

THIS SOLUTION ONLY AVAILABLE TO MEMBERS.
View this solution by signing up for a free trial.
Members can start a 7-Day free trial and enjoy unlimited access to the platform.
See Pricing Options
Start Free Trial
GET A PERSONALIZED SOLUTION
Ask your own question & get feedback from real experts
Find out why thousands trust the EE community with their toughest problems.
Softacid

ASKER
Found the Problem .. it send and receive emails but i use tourscript.com instead of mail.tourscript.com that is an DNS issue ...

The problem was here:
 Configure the SMTP Server

Actually, that’s it! It is this simple to configure the POP3 part. But it is not yet working as we want, we have to configure the SMTP part to be able to receive and send emails. Yes, I said receive emails. A common mistake is to think that the POP3 server receives the emails. But that is not true, all the POP3 is doing is ‘pop’ the emails out to the clients. It’s the SMTP server that is communicating with other SMTP servers and receives and sends emails.

    * Open Computer Management
    * Expand Services and Applications, expand Internet Information Service
    * Right click Default SMTP Virtual Server and click Properties
    * Click the Access tab
    * Click the Authentication button and make sure Anonymous Access and Integrated Windows Authentication is enabled.
    * Click the Relay button and make sure Allow all computers which successfully... is enabled and Only the list below is selected.

First of all, Authentication and Relay is not the same thing. We use the Authentication button to specify which authentications methods are allowed for users and other SMTP servers. So enabling Anonymous here is not a security issue, in fact, it’s required if we want our server to be able to receive emails from other servers on Internet (I doubt you want to tell all administrators of email servers on Internet how they should logon to yours). We also need Windows Authentication so the email clients can authenticate to the server and be able to relay (send emails).

As Relay Restrictions we selected Only the list below because we do not want to be used by spammers to send emails. But we never specified any computers. That is valid, because we wants our clients to always use the username and password to authenticate, no matter where they are.

If you want users to only be allowed to relay if they are on a private network, then you can uncheck Windows Authentication as allowed authentication method, and specify the IP range for your network in the Relay Restrictions window.

Softacid

ASKER
thank you
Alan Hardisty

The good news is that once you get the DNS records sorted, your server is open for POP3 and SMTP so mail should flow properly and you should be able to collect via POP3.
Your servername though is displaying incorrectly and should be renamed.
It is currently displaying teb_vds01 and should be mail.tourscript.com.
You can change this in Exchange System Manager> Servers> Your Server> Protocols> SMTP> Default SMTP Virtual Server Properties> Delivery Tab> Advanced Button
I started with Experts Exchange in 2004 and it's been a mainstay of my professional computing life since. It helped me launch a career as a programmer / Oracle data analyst
William Peck
Alan Hardisty

You still don't have a working MX record.
ERROR: I couldn't find any MX records for tourscript.com. If you want to receive E-mail on this domain, you should have MX record(s). Without any MX records, mailservers should attempt to deliver mail to the A record for tourscript.com. I can't continue in a case like this, so I'm assuming you don't receive mail on this domain.
You need to correct this before mail will arrive.
Softacid

ASKER
Could you take a look now .. i think i did it ,

thank you
Alan Hardisty

That's better.  Still got the problem I highlighted earlier with the server name and also you don't have reverse DNS setup.
⚡ FREE TRIAL OFFER
Try out a week of full access for free.
Find out why thousands trust the EE community with their toughest problems.