troubleshooting Question

DVD Player Philips dvp3040k can't play movies dvd

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JohnP_RealiniFlag for Argentina asked on
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I have a Philips DVP3040K player. I have been using it for almost two years, mostly for watching divx format movies.
I have recently decided not to download movies anymore, and start buying original, legal DVD's (we only watch kids movies, have two small kids)
The point is that my player won't recognize the dvds. I keep getting BADDISK message after 30 seconds of trying to read the disc.
It keeps working ok with divx, audio and images.

One hint. In some cases, I can get the player to read the discs if, while it displays LOADING, I press the MICROPHONE LEVEL button located to the right of the player (it is a button that you press, and it pops out, and then you can set the volume level). After pressing the button a couple of times, is loads the movie

Any ideas? Could it be a bad laser lens or something like that?

Thanks in advance. My kids will appreciate any help

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