In Windows 7 64-bit ultimate a two-part question about the customer experience index:
* why is it needed?
* How can I turn if off. Not just remove access to it, but turn off the measurements.
I prefer to avoid things running on their own unless they are truly adding value.
Check and see (if you can) what measurements it uses. I use the Reliability Monitor in Action Center all the time. I check the very few errors I get and try to make improvements. I would not turn off any measurements that affect the Reliability Monitor.
Otherwise, how to turn it off, I do not know, but I suspect it is in the startup sequence somewhere.
.. Thinkpads_User