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troubleshooting Question

can't get activesync to work

Avatar of Arikael
ArikaelFlag for Switzerland asked on
ExchangeMicrosoft IIS Web Server
21 Comments1 Solution1183 ViewsLast Modified:
Hi experts

I'm trying to get my activesync to work via testexchangeconnectivity.com.
I already tried the guide here: https://www.experts-exchange.com/Software/Server_Software/Email_Servers/Exchange/A_1798-Exchange-2003-Activesync-Connection-Problems-FAQ.html

But there is a strange problem which is somehow security related I guess.
According to it-eye the virtual directory "Microsoft-Server-ActiveSync" only needs basic authentication.
This does not work for me. Whenever I only enable Basic-Authentication I get the following error from testexchangeconnectivity:
Attempting to send OPTIONS command to server

       Testing the OPTIONS command failed. See Additional Details for more info
      Additional Details
       A Web Exception occurred because an HTTP 401 - Unauthorized response was received from Unknown

As soon as I enable "integraded authentication" the process completes with a warning that I use unsupported authentication methods ->
See here: http://technet.microsoft.com/en-us/library/dd439361%28EXCHG.80%29.aspx

I assume this is way my ActiveSync on Symbian does not work but I have no idea why this happens and what could cause it.