I often have had issues exporting AI to jpg when the files are big or resolution high. However exporting directly as Photoshop file, Export > Photoshop PSD is usually great, besides you can export layers and live text.
Yes, it's tiresome to tell people all the time to trash the prefs. Makes me think one should simply automate that process to trash it on a regular basis.
CharlieShirk
ASKER
I am testing deleting it via vbs login script file as we speak.
Sigurdur Armannsson
At least on the mac you can hold down the Alt key when Illustrator and InDesign are starting up to renew the prefs.
What if you copy the content of the Illustrator file and paste it into a fresh Photoshop file? You would get very similar results.