How to analyze BES call logs

We have an on-call support tech using a Blackberry on our BES. Management has asked I pull the phone logs of a certain date. I can't make heads or tails of the logs. What is the difference between 'start date' and 'server log date' and why are some 'updates' while others are 'add' in the command field. are the date/time fields very accurate?
thanks for the help.

BlackBerrySmartphonesExchange

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EMIS_CA

8/22/2022 - Mon

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miguelrt

2/23/2010

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MSExchange_Advisor

2/23/2010

Hi,

In the logs folder for thae required date you will find a call log file, along with many other logs, but the calls log file should let you know what you need.
Regards,
Paul.

EMIS_CA

2/23/2010

ASKER

Thanks for this! very helpful and concise.

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