Hello everyone.
We have two Citrix XenApp 5.0 zones (two servers in each zone) connected by a 2mb VPN link. (ping response is about 55ms).
All is fine except that the IMA service in the remote zone (remote from the licensing and data store) takes anywhere between 10-15mins to restart.
I have looked at CTX120467 and after some testing I found that by deleting the HKLM/Citrix/MSLicensing key, the IMA service does indeed restart very quickly.
Two questions:
1. Why would deleting this key cause such a dramatic reduction in start up time?
2. Does anyone know of a more permanent solution, other than remembering to delete this key every time i need to restart the Citrix server?
As usual, its hard to believe that a common issue such as this has not been addressed better.
Cheers.
This is a common problem when using citrix servers at remote sites without a local database copy. 10-15mins is not that bad i have seen servers take 1 hr before. You have two options,
Firstly you can replicated the database to the remote site this will make the IMA server startup as usual as the servers are not going over your VPN to contact the datastore.
Secondly run a database cleanup using the DScheck utility, Then recreate the local host cache on all your servers. This should drop the time to a few minutes. please see the below link on how to use this tool.
http://support.citrix.com/article/CTX107800
Kind Regards
Chris
CTX Solutions